Position: Filevine Administrator - Personal Injury Law Firm - Dallas, TX
Salary: Based on experience and qualifications
Experience: Minimum of 3 years working in a law firm environment, Filevine Expert Certification required, Filevine Master Certification preferred
Location: Dallas, Texas, United States
Law Firm Overview:
The **Members Only** is a successful and highly regarded personal injury law firm that focuses on motor vehicle accidents. Our firm is committed to improving the lives of our clients and putting people first in everything we do. We have a dedicated team of attorneys and staff who work tirelessly to help injured clients receive the care and compensation they deserve. WLG has been recognized as a Top 100 Place to Work and a National Top Workplace, and we are proud to have a culture that values our employees and their well-being.
Job Summary:
The Filevine Administrator will play a crucial role in our firm by serving as the internal expert and primary point of contact for all Filevine-related support, development, and optimization. This position is essential in ensuring our legal teams can work efficiently and effectively within the Filevine platform. We are seeking a candidate with a strong background in law firm operations, excellent communication and training skills, and a proactive approach to problem-solving and system improvements.
Key Responsibilities:
• Serve as the primary administrator and subject matter expert for the Filevine platform.
• Manage and respond to user support tickets, troubleshooting issues and providing timely solutions.
• Design, test, and implement new workflows, custom fields, task flows, and reporting tools within Filevine.
• Provide training and onboarding to new users and create documentation and resources for ongoing education.
• Collaborate with department heads to identify opportunities for process improvements and translate them into Filevine solutions.
• Participate in and contribute to cross-functional projects, including automation, data migration, and reporting initiatives.
• Attend weekly team meetings to discuss platform updates, user feedback, and project status.
• Ensure data integrity and maintain security protocols within Filevine.
• Occasionally work overtime to meet project deadlines or resolve urgent system issues.
Required Qualifications:
• Filevine Expert Certification (Required)
• Filevine Master Certification (Preferred)
• Minimum 3 years of experience working within a law firm environment.
• Proven experience in Filevine administration and customization.
• Excellent verbal and written communication skills; able to clearly explain complex systems to non-technical users.
• Demonstrated ability to train and support end users across varying technical skill levels.
• Proficiency in Microsoft Word and PowerPoint.
• Strong organizational and time management skills, with the ability to handle multiple priorities simultaneously.
• High level of attention to detail and a commitment to delivering high-quality work.
Desired Qualifications:
• Familiarity with legal workflows, including personal injury processes.
• Experience with Filevine integrations and third-party tools.
• Understanding of data governance, compliance, and privacy standards in a legal setting.
Physical Requirements:
• Ability to sit for extended periods.
• Ability to use a computer for extended periods.
• Occasionally required to stand, walk, and reach with hands and arms.
• Must be able to lift and move items up to 20 pounds occasionally.
• Ability to move around and stand for extended periods during story mapping sessions.
Benefits and Perks:
• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays
• Tuition Reimbursement
WLG is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We participate in E-Verify and comply with all applicable laws regarding equal employment opportunity.
To apply for this position, please submit your resume and cover letter. Please note that this job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job.
