Job Title: Client Liaison and Front Desk Coordinator
Job Responsibilities:
- Greet clients and visitors in a warm, professional manner.
- Answer and route incoming calls; take clear, detailed messages when needed.
- Schedule and confirm consultations with clients and prospective clients.
- Process incoming mail and digital documents; upload and organize files in the case management system.
- Process Service of Court Document emails and document in the case management system.
- Distribute, track, and document Service of Court Documents appropriately.
- Screen and schedule court dates for all attorneys.
- Enter billable time for administrative tasks as appropriate.
- Assist with general office duties and administrative support as needed.
Education and Experience Information:
- Minimum 2 years of experience in a professional support role, preferably in a law firm or legal setting.
- Proficient in Microsoft Office Suite, especially Teams, Outlook, Word, and Excel.
- Experience with CRM-style case management systems such as Clio, Caret, ProLaw, Salesforce, or similar systems is preferred.
- Strong organizational skills, attention to detail, and commitment to accurate record-keeping.
- Excellent verbal communication skills and professional phone presence are essential.
- Excellent written communication skills, including grammar and proofreading.
- Ability to work independently while also taking direction effectively.
- Must demonstrate professionalism, discretion, and maintain strict confidentiality in all matters.
- Bilingual abilities are a plus.
- Must be able to pass a background check.
- Full-time availability required: Monday through Friday, 8:00 AM – 5:00 PM.
- Language: English is required, Spanish is preferred.
Salary Information:
- Pay: - per hour.
- Job Types: Full-time, Part-time.
Benefits:
- Supportive and team-oriented work culture.
- Work/life balance perks.
- Paid vacation and sick leave.
- Competitive compensation.
- Employer contributions toward health insurance.
- Optional vision, dental, and ancillary benefits.
- Retirement plan with employer contributions after 1 year of service.
- 401(k) and 401(k) matching.
- Dental insurance.
- Flexible spending account.
- Health insurance.
- Paid time off.
- Vision insurance.
Benefit Conditions:
- A waiting period may apply.
- Only full-time employees are eligible.
Schedule:
- 8-hour shift.
- Monday to Friday.
Location:
- Brandon, FL 33510 (Preferred).
Shift Availability:
- Day Shift (Required).
Ability to Commute:
- Brandon, FL 33510 (Required).
Ability to Relocate:
- Brandon, FL 33510: Relocate before starting work (Required).
Work Location: In-person.
