Title Collaboration Systems Engineer Job Responsibilities System Design & Implementation - Design and deploy collaboration systems including video conferencing, web meeting platforms, and unified communications solutions - Specify, configure, and integrate audiovisual equipment including cameras, displays, microphones, speakers, and control...
Title: Senior Network Engineer Job Responsibilities: The Senior Network Engineer is tasked with providing technical services to IT teams, business end-users, and IT Managers while reporting to the Network Communications Manager and collaborating with other Technology Managers. This role is crucial in...
Title: Senior Network Engineer Job Responsibilities: The Senior Network Engineer is responsible for providing technical services to the IT teams, business end-users, and IT Managers, reporting to the Network Communications Manager and collaborating with other Technology Managers. The role encompasses ensuring effective...
Title: Unified Communications Analyst Job Responsibilities: The Unified Communications Analyst is responsible for managing the day-to-day operations and maintenance of the law firm's Data/Voice/Video Communications systems. Essential duties include: - Managing Unified Communications equipment moves, adds, and changes, as well as HUB, Switch,...
Title: Firmwide Service Desk Analyst II (8am – 4pm CST) Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking & Follow-Up: Accurately...
Title: Senior Network Engineer Job Responsibilities: The Senior Network Engineer reports to the Network Communications Manager and collaborates with other Technology Managers to provide technical services to IT teams, business end-users, and IT Managers. This role is integral in ensuring effective technical...
Title: Firmwide Service Desk Analyst II Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact. Escalate advanced matters as needed. - Issue Tracking & Follow-Up: Accurately document all customer interactions in...
Title: Firmwide Service Desk Analyst II (1:00 am – 9:00 am CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm. - Respond to inbound calls and emails, resolving approximately 75%...
Title: Firmwide Service Desk Analyst II (10:00 am – 6:00 pm CST) Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking &...
Title: Firmwide Service Desk Analyst II (11:00 am – 7:00 pm CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm, ensuring 24/7 technology support. - Handle approximately 90–95% of incoming...
Title: Technology Support Supervisor Job Responsibilities: - Team Leadership & Development: Supervise, coach, and develop Technology Support Analysts. This includes conducting performance reviews, implementing improvement plans, scheduling, and fostering career development under the guidance of a manager. - Escalation & Issue Resolution: Act...