Title: Firmwide Service Desk Analyst II (8am – 4pm CST) Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking & Follow-Up: Accurately...
and executing social media strategies, managing content creation, and elevating brand awareness across various platforms. The role involves driving... visibility, engagement, and lead generation for the personal injury law firm. Key responsibilities include: - Paid Social Media & Advertising: - Pl...
Title: Systems Administrator Job Responsibilities: The Systems Administrator at the law firm will be responsible for managing and maintaining infrastructure and platform technologies to support the production environment. This role requires ensuring that service level objectives, business-level functionality, and security requirements are...
Job Title: Mobile Device Administrator Job Responsibilities: - Provide... support for mobile device activations with domestic... Support the enrollment of mobile devices in Microsoft Intune. -... monitor, manage, and support mobile devices deployed across mobile... operators, service providers, and... the enterprise. - Manage responsibilities...
Job Title: Mobile Device Administrator Job Responsibilities: - Provide... support for mobile device activations with cellular... international. - Support enrollment of mobile devices in Microsoft Intune. -... monitor, manage and support mobile devices deployed across mobile... operators, service providers, and... the enterprise. - Responsibilities include...
Job Title: Mobile Device Administrator Job Responsibilities: - Provide... support for mobile device activations with cellular... Support the enrollment of mobile devices in Microsoft Intune. -... monitor, manage, and support mobile devices deployed across mobile... operators, service providers, and... the enterprise. - Responsibilities include...
firm's portfolio of financial applications. This includes a deep understanding of the overall architecture of the applications and their supporting infrastructure, such as servers, Citrix, mobile functions, security, and databases.... The role encompasses all stages of system development, including requ...
Title: Firmwide Service Desk Analyst II Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact. Escalate advanced matters as needed. - Issue Tracking & Follow-Up: Accurately document all customer interactions in...
Title: Firmwide Service Desk Analyst II (1:00 am – 9:00 am CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm. - Respond to inbound calls and emails, resolving approximately 75%...
Title: Firmwide Service Desk Analyst II (10:00 am – 6:00 pm CST) Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking &...
Title: Firmwide Service Desk Analyst II (11:00 am – 7:00 pm CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm, ensuring 24/7 technology support. - Handle approximately 90–95% of incoming...
Title: Technology Support Supervisor Job Responsibilities: - Team Leadership & Development: Supervise, coach, and develop Technology Support Analysts. This includes conducting performance reviews, implementing improvement plans, scheduling, and fostering career development under the guidance of a manager. - Escalation & Issue Resolution: Act...
Title: Senior Messaging Engineer Job Responsibilities: - Design, implement, secure, and support the law firm's enterprise messaging ecosystem across on-premises and cloud environments. - Serve as a key owner for Microsoft Exchange (on-prem and online), Microsoft 365, Teams, Intune, Proofpoint, and Microsoft Entra...
Messaging Engineer Job Title Senior Messaging Engineer Job Responsibilities The Senior Messaging Engineer is responsible for designing, implementing, securing, and supporting the law firm's enterprise messaging ecosystem across both on-premises and cloud environments. Key responsibilities include: - Architecting and operating Microsoft Exchange (on-premises and online)...
Title: Assistant, Digital Marketing Job Responsibilities: The Assistant, Digital Marketing plays a critical role within the digital marketing team at the law firm. This position is responsible for managing and updating various digital platforms such as the firm's... website, intranet, and social...
managing and updating content across the firm's website, intranet, social media platforms, and more. The role... reports to the Senior Manager, Digital Marketing and involves collaboration with marketing and business development team members across the US. The job requires a...
updating content across the firm's website, intranet, social media platforms, and more. This role... reports to the Senior Manager, Digital Marketing and collaborates closely with all marketing and business development team members across the . Key responsibilities include: - Supporting th...
include managing and updating content on the firm's website, intranet, social media platforms, and more. This position... reports to the Senior Manager, Digital Marketing and involves collaboration with marketing and business development team members across the United States. Key...
technical issues escalated from the Help Desk. - Deliver deskside and remote support for desktops, laptops, printers, mobile devices, and peripherals. - Assist... with software deployments, patching, system upgrades, and hardware lifecycle management. - Support onboarding/offboarding processes and maintain accurate IT asset i...