Legal Staff Receptionist in McAllen, TX

Law Firm

McAllen, TX

Legal Staff Receptionist in McAllen, TX

Legal Staff

Max 2 yrs required

No

Job Title: Receptionist

Job Responsibilities:
The Receptionist at the law firm serves as the initial point of contact for clients, playing a pivotal role in ensuring a positive experience for all who interact with the firm. Key responsibilities include:

- Answering incoming calls and responding to voicemail and website inquiries in a timely and professional manner.
- Scheduling calls and meetings, as well as managing the calendar and deadlines for the firm.
- Communicating effectively on behalf of the attorney, ensuring clear and concise information is relayed.
- Scanning and filing documents accurately to maintain organized records.
- Preparing and sending letters as needed.
- Entering notes, time, and expenses into the case management system to ensure accurate record-keeping.
- Generating and sending client invoices, and receiving and entering payments.
- Opening and closing the office as part of daily operations.

Education and Experience Information:
While specific educational qualifications are not detailed, prior office experience, particularly in a law firm or similar environment, is preferred. The role requires certain personal attributes and skills, including:

- Personable nature with strong interpersonal skills for both in-person and phone interactions.
- Punctuality and reliability in maintaining a consistent work schedule.
- Fluency in Spanish to effectively communicate with a significant portion of the client base.
- Accountability and resourcefulness, with the ability to independently seek answers and solutions.
- Coachability, with a willingness to accept instruction and critique for performance improvement.
- Collaborative spirit, working well within a team environment.

Training is provided through documented policies and procedures, alongside hands-on training from the attorney, ensuring the Receptionist is well-prepared to succeed and grow in their role.

Salary Information:
The position offers a competitive hourly wage ranging from to , depending on experience. Additional benefits include:

- Paid time off and holidays.
- Opportunities for professional growth within a supportive environment.

The work schedule is a full-time, 8-hour shift from Monday to Friday, with work conducted in person at the law firm.