Case Manager in Orlando, FL

Law Firm

Orlando, FL

Case Manager in Orlando, FL

Law Firm Non Legal Department

Min 2 yrs required

No

Job Title: Case Manager

Job Responsibilities:
- Engage daily with existing and potential clients, both via telephone and in-person interactions.
- Order and manage medical records from providers, maintaining communication with both clients and providers throughout the treatment process.
- Obtain necessary documents to support injury and/or liability positions.
- Interact with insurance carriers and healthcare providers to secure records and account balances.
- Negotiate case settlements with insurance carriers and work on reducing outstanding medical balances with providers.
- Collaborate directly with multiple coworkers involved in managing and supporting case files.
- Maintain organized and up-to-date case files.
- Prepare comprehensive demands and gather supporting documents for submission to carriers.
- Interact with attorneys and present case synopses when required.
- Manage case files from intake to closing under the direction of an attorney.
- Perform other related duties as assigned to meet the needs of the business.

Education and Experience Information:
- Bachelor’s degree is preferred.
- Prior experience as a Personal Injury Case Manager is preferred.
- At least 2 years of experience in a legal position or experience as an insurance adjuster is preferred.
- Strong negotiating skills are required.
- Ability to work as a team player and adhere to procedures.
- Proactive in interactions with clients, insurance companies, and medical providers.
- Capable of multi-tasking, prioritizing, and managing workload with a positive attitude and minimal supervision.
- Highly organized with the ability to handle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills, with a keen attention to detail.
- Extensive computer and database expertise, with proficiency in Microsoft Word, Excel, Outlook, and a typing speed of no less than 35 words per minute.

Salary Information:
- Not provided in the text.

Note: This position is not eligible for remote work.