Job Title: Spanish Speaking Pre-Lit Case Manager
Job Responsibilities:
- Work closely with personal injury attorneys to manage pre-litigation cases from inception to settlement.
- Open new files and report claims to insurance companies.
- Place statutory lien holders on notice and draft representation letters.
- Request police reports and order medical records.
- Assist with medical treatment coordination and property damage claims.
- Maintain accuracy, thoroughness, and attention to detail to ensure tasks are completed correctly.
- Interact with clients, insurance adjusters, medical providers, and staff to facilitate case management.
- Collaborate with team members to achieve client objectives.
- Uphold the firm's ethical standards and prioritize customer service.
Education and Experience Information:
- A minimum of 2 years of customer service experience is required.
- Previous legal experience in personal injury, bankruptcy, social security, or workers' compensation claims is preferred.
- Proficiency in computer and typing skills.
- Ability to maintain knowledge of law firm policies and procedures.
- Urgency in providing exceptional customer service.
Salary Information:
- The text does not provide specific salary information, but mentions a competitive benefits package for full-time employees, including:
- 85% company-paid health and dental insurance.
- Flexible spending account (FSA).
- 100% company-paid long-term disability and life insurance.
- 401(k) plan with matching up to 4%.
- Generous paid time off allowance (PTO) and paid holidays.
- Optional vision, cancer, short-term disability, hospital stay, and additional life insurance coverage.
- Various perks such as free company apparel, flu shots, and employee appreciation programs.
Additional Information:
- This is a full-time, in-office position located in Little Rock, with working hours from 8:00 AM to 5:00 PM, Monday through Friday.
- Candidates should be forward-thinking, team-oriented, and determined to succeed.
- The position requires excellent communication skills, the ability to prioritize tasks effectively, and the capacity to function under deadline pressure.
- Flexibility, resilience, sound judgment, and strict confidentiality are essential attributes for the role.
- The law firm is committed to providing high-quality customer service and legal representation, and values employees' personal and professional growth.
