Salary: DOE
Minimum Experience: 1 Year
Job Type: Full-time
Intake Specialist - Join a Top Rated Personal Injury Law Firm in Little Rock, AR!
H1: Join Our Team as an Intake Specialist at a Top Rated Personal Injury Law Firm in Little Rock, AR
H2: **Members Only** is Hiring an Outbound Intake Specialist in Little Rock, AR
- Intake Specialist position at a top-rated personal injury law firm in Little Rock, AR
- Responsible for being the first point of contact for all potential clients and gathering information from callers to determine prospective cases
- Fast-paced, high-volume call center environment with a focus on outbound calls, internet leads, and following up with potential clients
- Provides excellent customer service to new clients and plays a vital role in the firm's success
- Requires excellent computer and typing skills, speaking and grammatical skills, and the ability to maintain knowledge of law firm policies and procedures
- Preferred qualifications include customer service or call center experience, bilingualism, legal experience, and knowledge of medical terminology
- Full-time position with competitive benefits package including health and dental insurance, 401(k) with matching, and generous paid time off
- Must be able to prioritize tasks, work well under pressure, and maintain strict confidentiality
- Opportunity to work with a diverse team and make a difference in the lives of clients who have been through traumatic events
Salary Information:
- Salary is dependent on experience and qualifications
- Competitive benefits package included for full-time employees
Job Title: Intake Specialist
Experience Information:
- Minimum of 1 year experience required
- Preferred qualifications include customer service or call center experience, legal experience, and knowledge of medical terminology
Job Description:
- **Members Only** of Little Rock, AR is seeking an Outbound Intake Specialist to join their team at a top-rated personal injury law firm
- Responsible for being the first point of contact for potential clients and gathering information to determine prospective cases
- Works in a fast-paced, high-volume call center environment and provides excellent customer service to new clients
- Must have excellent computer and typing skills, speaking and grammatical skills, and knowledge of law firm policies and procedures
- Preferred qualifications include customer service or call center experience, bilingualism, legal experience, and knowledge of medical terminology
- Full-time position with competitive benefits package including health and dental insurance, 401(k) with matching, and generous paid time off
- Must be able to prioritize tasks, work well under pressure, and maintain strict confidentiality
- Opportunity to work with a diverse team and make a difference in the lives of clients who have been through traumatic events
Keywords:
- Intake Specialist
- Outbound Intake Specialist
- Personal injury law firm
- Little Rock, AR
- Customer service
- Call center
- Computer skills
- Bilingual
- Legal experience
- Medical terminology
- Full-time
- Competitive benefits
- Prioritization
- Confidentiality
- Diverse team
- Traumatic events
