Law Firm
Columbus, OH
Legal Staff Accounting/Finance in Columbus, OH
Legal Staff
Min 3 yrs required
No
Job Title: Billing Rate Operations Coordinator
Job Responsibilities:
- Process all new matter requests using Intapp software, ensuring accurate population of rate and billing information based on the review of engagement letters.
- Maintain the proper rate structure across the law firm for both existing and new clients, and revalue time as necessary.
- Troubleshoot and resolve rate issues and discrepancies within software, reports, and billing processes.
- Collaborate with attorneys and Client Value to provide solutions to rate issues.
- Coordinate with Client Value and eBilling Coordinators to obtain approvals for new rates.
- Work with Client Value, BROG, and IT implementation teams to support the automation of the rate override process, which includes stakeholder communication, dashboard testing, and providing strategic feedback to enhance workflow.
- Ensure timely and accurate completion of tasks in an organized and efficient manner.
- Foster a cohesive working atmosphere by collaborating with all departments.
- Assist with department projects and perform other work-related duties as assigned by the Billing Services Technology Manager.
- Be available to work overtime when necessary, as the job may occasionally require more than 40 hours per week to fulfill essential duties.
- Perform other duties as requested and assigned.
Education and Experience Information:
- A Bachelor’s degree and a minimum of three (3) years of experience are required; an equivalent combination of education, training, and experience may be considered in place of the education requirement.
- Experience in Billing department operations within a professional services environment is highly desirable.
- Written communications should be concise, professional, and accurate, with strong interpersonal communication skills necessary to maintain effective relationships with attorneys, clients, and staff.
- A strong client service approach and the ability to develop and convey recommended solutions to resolve client issues are essential.
- Proficiency with Microsoft Office is required, with an advanced working knowledge of Excel being necessary. A skillset in SQL is desirable but not mandatory.
- The ability to work with mathematical concepts such as probability and statistical inference is required, along with the ability to apply concepts like fractions, percentages, ratios, and proportions to practical situations.
- Must have the ability to define problems, collect data, establish facts, and draw valid conclusions, as well as interpret a wide variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
- Excellent organizational and planning skills are necessary, with the ability to prioritize multiple tasks and projects to meet deadlines in a fast-paced environment with demanding individuals.
Salary Information:
The expected annual salary for the Billing Rate Operations Coordinator position ranges from $55,000 to $65,000. The salary offered will be determined by a wide range of factors, including but not limited to experience level, education/training, and relevant skills.
Jun 19, 2025
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Jun 18, 2025
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