Legal Staff Accounting/Finance in Andover, MA

Law Firm

Andover, MA

Legal Staff Accounting/Finance in Andover, MA

Legal Staff

Min 5 yrs required

No

Job Title: Senior Debt Collector

Job Responsibilities:
- Establish contact with borrowers to discuss delinquencies and their ability or willingness to pay. Identify appropriate repayment programs or options available to them.
- Record accurate and detailed notes; update account status and card member’s information into computer systems.
- Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives.
- Comply with policies and procedures of the law firm.
- Comply with FDCPA and state consumer protection laws.
- Perform other duties as assigned.

Education and Experience Information:
- 5+ years of debt collection experience, preferably in 3rd party collections.
- Knowledge of the FDCPA and state consumer protection laws.
- Above-average administrative and phone skills.
- Strong negotiation skills.
- Excellent communication skills.
- Well-organized and results-driven.
- Effective decision-making skills.
- Strong listening, interpersonal, oral, and written communication skills.
- Basic computer skills.

Physical Qualifications:
- Ability to lift five pounds or greater.
- Ability to sit for 90% of the workday at times.
- Ability to bend at the waist and be mobile when needed.
- Ability to read and comprehend position-specific documents and correspondence.
- Ability to communicate in a common language with individuals or groups verbally and/or in writing.
- Ability to travel occasionally by the most efficient means of transportation.
- Ability to operate a computer, phone, or equivalent device.
- Ability to complete a minimum of a 40-hour flexible workweek schedule.

Salary Information:
The base hourly rate for this position is , with uncapped bonus potential.

Additional Information:
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for the employee in this position. Duties, responsibilities, and activities may change at any time with or without notice.
- The law firm is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.
- This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match.
- This position will be active for a minimum of five business days during which time all qualified and eligible employees have the ability to apply.