The Office of the Attorney General (OAG) is a dynamic state agency dedicated to providing excellent legal representation to the State of Texas and ensuring the well-being of its citizens. The OAG values diversity in the workplace and encourages all qualified applicants to apply, regardless of gender, race, religion, color, national origin, age, disability, sexual orientation, or veteran status.
The OAG offers a competitive salary and benefits package, including a starting salary of $4, - $5, per month, depending on qualifications and experience. This position is currently open to current OAG employees only. The OAG also offers opportunities for career advancement, training and development, and a healthy work-life balance. Join the OAG and make a positive difference in the lives of Texans.
SEO friendly job title: Child Support Officer V at the Office of the Attorney General (OAG) in Dallas, Texas
H1: Join the OAG as a Child Support Officer V in Dallas, Texas
H2: Mission-Driven Work with the OAG: Child Support Officer V in Dallas, Texas
Organization: Office of the Attorney General (OAG)
Position: Child Support Officer V
Location: Dallas, Texas
Salary: $4, - $5, per month
Schedule: Full-time, 40 hours per week
Experience: 4 years in Child Support Program or related field required
Education: High school diploma or equivalent, Bachelor's degree preferred
Language: Spanish proficiency preferred
Travel: Up to 15% overnight travel required
Benefits: Excellent benefits package, including opportunities for career advancement, training and development, and work-life balance
Job Description:
- Conduct detailed investigations to locate absent parents, establish paternity, and obtain court orders for financial support and health care coverage for children
- Collaborate with state agencies and community organizations to serve Texas families
- Gain valuable investigative and legal experience while making a positive difference in the lives of children and families
- Work with a collegial team at the OAG, a dynamic state agency with over 4,000 employees in Texas
- Enjoy a healthy work-life balance and opportunities for career advancement
- Receive a competitive salary of $4, - $5, per month, depending on qualifications and experience
Essential Position Functions:
- Conduct in-office investigations, prepare legal documents, and negotiate with parties to establish or enforce child support orders
- Monitor child support cases and refer delinquent cases for enforcement action
- Review and maintain child support virtual files for accuracy
- Attend court to assist legal staff
- Research case information on the computer and maintain knowledge of child support policies and procedures
- Assess child support cases and assign and monitor work of assigned staff
- Provide training and technical assistance to office staff, and supervise staff in the absence of the office manager or supervisor
- Explain Child Support Program policies, procedures, and regulations to customers and respond to complex inquiries and complaints
- Serve as Notary Public and maintain security and confidentiality of sensitive information
- Comply with all agency policies and procedures, including those pertaining to ethics and integrity
Qualifications:
Minimum:
- High school diploma or equivalent
- 4 years of full-time experience in Child Support Program or related field, with at least 1 year in a similar position
- Knowledge of investigative practices and techniques, child support policies and procedures, and basic mathematical computations
- Skill in interviewing, negotiating, using a personal computer, and handling multiple tasks
- Effective oral and written communication skills, sound judgment, and decision-making abilities
- Ability to receive and respond positively to feedback, work cooperatively with others, and provide excellent customer service
- Must be able to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers for the entirety of every work week
- Must be able to arrange for personal transportation for business-related travel, work more than 40 hours as needed, and lift and relocate 30 lbs.
- Must be able to type 35 words per minute (typing test required at time of interview)
Preferred:
- Bachelor's degree from an accredited college or university
- Knowledge of investigative practices and techniques
- Spanish proficiency
To Apply:
To apply for this position, submit an electronic application through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Applicants may be subject to a criminal background check. Military Crosswalk information can be accessed at .
The OAG is an Equal Opportunity Employer. Diversity is valued in the workplace, and all qualified applicants are encouraged to apply, regardless of gender, race, religion, color, national origin, age, disability, sexual orientation, or veteran status.
Join the OAG and make a positive difference in the lives of Texans. Enjoy a competitive salary and benefits package, opportunities for career advancement, and a healthy work-life balance. Apply now to be a Child Support Officer V at the Office of the Attorney General in Dallas, Texas.
