Bilingual Office Assistant in Lubbock, TX

Law Firm

Lubbock, TX

Bilingual Office Assistant in Lubbock, TX

Law Firm Non Legal Department

No

Job Title:
Bilingual Office Assistant

Job Responsibilities:
The Bilingual Office Assistant is tasked with a variety of responsibilities aimed at ensuring the smooth operation of the law firm. Key duties include:

- Responding to client inquiries in a friendly and timely manner.
- Implementing office standards to streamline processes.
- Scheduling appointments for clients and staff.
- Ordering office supplies and equipment as needed.
- Marketing the law firm's brand through community events.
- Informing team members regularly about the status of projects and any setbacks or achievements.
- Acting as a liaison between clients and staff by answering phone calls and emails, which helps improve customer retention and referral rates.
- Growing in the position through continued learning and revitalization of skillsets related to the job duties.

Education and Experience Information:
Candidates for the Bilingual Office Assistant position should meet the following educational and experience requirements:

- A high school diploma is required, while some college education is preferred.
- Customer service and administrative experience is a must.
- History of being deadline-driven and extremely organized.
- Proficient in basic computer software and capable of quickly learning new programs.
- Enjoys communicating with customers and can effectively communicate through verbal and written channels, primarily in Spanish.

Salary Information:
The compensation for the Bilingual Office Assistant position is $15 hourly.

Additional Information:
The law firm emphasizes the importance of assisting clients through an emotionally challenging process, particularly by helping them resolve their immigration status. The role is ideal for individuals passionate about helping people and supporting the immigrant community. The firm operates with a strong company culture, focusing on making a difference in clients' lives.

Working hours are Monday through Friday, from 9:00 am to 5:00 pm, with no weekend work required. The firm offers benefits including paid time off and health insurance.