Job Title: Senior Paralegal – Deposits and Payments Fraud & Claims
Job Responsibilities:
The Senior Paralegal role at the company involves providing extensive legal support on fraud and claims matters related to Deposit and Payments-related banking products and services. The key responsibilities include:
- Offering legal support for escalated transaction dispute claims, fraud-related complaints, and pre-litigation dispute resolution involving deposit/payments products such as Debit, ATM, ACH, Zelle, and Wires.
- Supporting processes related to risk account closures and account takeover situations.
- Assisting with Deposit fraud strategies, fraud detection, and fraud-related marketing.
- Providing support on related regulatory exams and inquiries.
- Conducting research on state and federal requirements.
- Collaborating with industry groups on related matters.
- Offering general legal support to various business units.
- Engaging in fraud and claim-related matters concerning other product areas, including checks and credit products, as well as Identity Theft claims and the company's At-Risk Persons program.
- Drafting legal guidance and court filings or agreements in collaboration with internal and external counsel.
- Conducting research and data analysis, providing support on escalated client disputes, including investigative research, drafting communications, settlement agreements, and advising on recommended actions.
- Evaluating laws, rules, and regulations and providing concise written analysis to attorneys.
- Collaborating with outside counsel to prepare motions, declarations, and other court filings.
- Working with business and control partners on audit and other control issues.
- Drafting client communications, settlement agreements, and other legal documents.
- Providing support on policies and procedures and in connection with regulator and legislative inquiries.
- Supporting industry trade group efforts.
Education and Experience Information:
Required Qualifications:
- 5-7 years of prior experience in a paralegal or similar role working for a law firm or in-house legal department.
Desired Qualifications:
- Preferably, candidates should have experience working as a paralegal in an in-house legal department for a financial institution.
- Ideally, the candidate should have experience with deposit and payments-related banking products/services such as debit cards, ATM, ACH, Zelle, wire transfers, etc.
- Experience should focus on fraud-related matters, transaction dispute claims/complaints, pre-litigation dispute resolution, risk account closures, account takeover situations, fraud strategies, elder exploitation, and EFTA/Regulation E.
Minimum Education Requirement:
- High School Diploma / GED / Secondary School or equivalent.
Salary Information:
The salary information is not provided in the text.
Additional Information:
- The job requires strong decision-making and sound judgment.
- Skills needed include analytical thinking, critical thinking, knowledge of policies, procedures, and guidelines, prioritization, regulatory compliance, advisory, issue management, oral communications, research, strategic thinking, attention to detail, collaboration, interpreting relevant laws, rules, and regulations, legal drafting and writing, and problem-solving.
- The position requires the candidate to work 40 hours per week, during the 1st shift in the United States of America.
- The position may involve travel up to 5% of the time.
- Candidates must be at least 18 years of age.
