Legal Staff Information Technology in Las Vegas, NV

Law Firm

Las Vegas, NV

Legal Staff Information Technology in Las Vegas, NV

Legal Staff

2-4 yrs required

No

Job Title: IT Support Engineer

Job Responsibilities:
- Serve as the first line of defense for hardware, software, and network issues, addressing them via remote tools or on-site at the Las Vegas office.
- Oversee and maintain computers, peripherals, and technical equipment; ensure all returned gear is tested and verified before redeployment.
- Provision and image laptops for new hires using scripts or Remote Monitoring & Management (RMM) automations; maintain clear asset documentation.
- Implement and champion basic cybersecurity best practices, including multi-factor authentication (MFA), disk encryption, patch management, and phishing prevention.
- Troubleshoot Software as a Service (SaaS) applications (such as Google Workspace, Slack, Zoom) and identity integrations (Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM)).
- Write and maintain concise documentation and runbooks to ensure the team does not repeat the same questions.
- Identify recurring pain points and create scripts, automate, or document them to eliminate these issues.

Education and Experience Information:
- 2 to 4 years of experience in IT support, systems administration, or a similar role.
- Solid knowledge of Windows and macOS, computer hardware, and core networking concepts (TCP/IP, DNS, DHCP, VPN).
- Familiarity with at least one Remote Monitoring & Management (RMM) platform (such as Intune, JAMF, NinjaOne, Datto).
- Working grasp of basic cybersecurity principles, including least privilege, secure configurations, and Center for Internet Security (CIS) controls.
- Ability to create or modify simple Python, PowerShell, or Bash scripts to automate repetitive tasks.
- Strong communication skills to translate technical jargon into plain English for non-technical teammates.

Nice-to-Have (Not Required):
- Experience building data pipelines with Python and SQL (Fivetran, BigQuery, Google Cloud Platform).
- Certifications such as CompTIA A+/Network+/Security+, Google IT Support, Azure Administrator.

Salary Information:
- The position offers a competitive salary, which may vary based on the candidate's experience, education, and location, as law firm is a multi-state employer.

Benefits:
- 12 paid holidays annually
- 10 days of paid vacation annually
- 6 days of sick leave annually
- Medical insurance
- 401(k) with a 4% fully vested safe-harbor company match
- Communications stipend for remote employees
- Regular firm events such as happy hours, team building activities, and holiday parties
- Laptops are replaced every 3 years, and after this period, the work laptop becomes the employee's personal laptop

The law firm is committed to providing an environment where employees can make meaningful contributions, learn, and grow. The firm values radical authenticity, relentless pursuit of the win, a growth mindset, ownership, results-driven focus, respect for each other, and unwavering integrity.