Legal Staff Accounting/Finance in San Francisco, CA

Law Firm

San Francisco, CA

Legal Staff Accounting/Finance in San Francisco, CA

Legal Staff

Min 3 yrs required

No

Job Title: Ebilling Specialist

Job Responsibilities:
As an Ebilling Specialist at the law firm, you will be part of a team within the Legal Support Services and Accounting departments, focusing on providing efficient and streamlined eBilling support to billing attorneys and finance counterparts. Your responsibilities will include:

- Supporting the full eBilling cycle by performing a variety of duties.
- Reviewing new eBilled matters and rates before submitting them to clients.
- Following up frequently on open items, escalating issues as necessary.
- Handling eBilling inquiries and maintaining strong attention to detail.
- Gathering and submitting necessary documentation for onboarding new eBilling clients, including the submission of the first invoice.
- Researching and resolving electronic billing rejections related to technical and format issues, and initiating troubleshooting support and escalations.
- Maintaining client account assignments and updating outside billing guidelines for assigned eBilled clients.
- Ensuring all tasks for assigned clients are entered into the billing and eBilling system in accordance with firm and client guidelines.
- Acting as a subject matter expert on assigned clients.
- Assisting the team with projects and e-bill tasks as needed.
- Updating restrictions on time entry according to guidelines in the time entry program (Intapp Terms).
- Tracking and resolving tickets assigned by the eBilling service desk daily and meeting service level agreements (SLAs).
- Managing workflow by developing and utilizing best practices, prioritizing work duties effectively, and making practical use of available resources.
- Maintaining weekly updated notes on new matters and implementations.
- Liaising with internal support teams to develop learning and experience for more complex client assignments.
- Performing other duties and projects as assigned.

Education and Experience Information:
Minimum Education:
- High School Diploma

Preferred Education:
- Bachelor’s Degree in Accounting, Finance, or a similar field

Minimum Years of Experience:
- 3 years of prior experience in legal e-billing, law firm administration roles, or comparable professional service-oriented hourly billing
- Alternatively, formal training/certifications in legal back-office operations

Desired Skills:
- Strong communication and interpersonal skills for interaction with clients, billing timekeepers, and business professionals.
- Team-oriented with the ability to work effectively and collaboratively in a fast-paced environment.
- Accurate proofreading abilities and strong attention to detail.
- Ability to work independently and manage time efficiently.
- Active listening skills for both positive and critical feedback.
- Adaptability to client needs and eagerness to develop skills for advanced roles and responsibilities.
- Proficiency in computer skills, including Excel and accounting systems, Aderant, Billblast, and eBilling vendor sites.

Salary Information:
The law firm’s expected hiring range for this position is - per hour, depending on the candidate’s geographic market location. Non-exempt positions will be paid on an hourly basis and receive overtime pay in accordance with applicable laws. Compensation will also depend on factors such as the candidate’s experience, skills, educational and professional background, and overall qualifications.

Additional Information:
The position offers a comprehensive package of benefits, including medical, dental, and vision insurance, as well as a 401(k) plan. The role is hybrid, allowing for a combination of remote and in-office work, determined in coordination with the hiring manager or supervisor.

The law firm is committed to diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Application Process:
Applicants are required to apply directly online, as agency applications will not be considered. No immigration sponsorship is available for this position. Reasonable accommodations may be requested to enable individuals with disabilities to perform essential job functions or participate in the job selection process.