Job Title: Manager, Client Development (Litigation)
Job Responsibilities:
The Client Development Manager plays a crucial leadership role, focusing on client-focused strategies and fostering a sophisticated marketing and business development environment within the law firm. The primary responsibilities include:
- Conceptualizing, initiating, and supporting client relationship-building activities to institutionalize the firm’s client base and enhance revenue.
- Developing business development plans for primary and sub-practices.
- Collaborating with partners to implement personal business development plans and expand networks.
- Tracking and providing monthly updates on business development activities and successes, including win/loss ratios and networking investments.
- Designing and implementing cross-business unit and cross-geography business development initiatives, such as client teams and broader initiatives.
- Participating in networking opportunities to generate new business.
- Overseeing research and competitive intelligence activities for key clients and prospects, in collaboration with the Market & Competitive Intelligence leader.
- Preparing responses to RFPs/RFIs and daily pitch requests, working alongside the Director of Business Development and Pricing and Project Management team.
- Ensuring the integration of lateral associates and partners with the BD Director.
- Identifying and prioritizing key organizations and events for practice participation.
- Developing and managing budgets for practice-related marketing memberships, sponsorships, and hosted events.
- Negotiating contracts, speaking slots, and related benefits.
- Developing targeted invitee mailing lists and reporting on RSVPs and networking connections.
- Attending events, assisting attorneys in making connections, and reporting on return on investment.
- Working with the Integrated Marketing Manager to maintain compelling and up-to-date practice descriptions, data sheets, web content, and other marketing materials.
- Ensuring appropriate details are captured in the experience management system for matter tracking activities.
- Managing the review and submission of data for relevant league tables and deal listings, analyzing published results for practice leaders, and developing client/prospect communications based on results.
- Coaching lawyers on business development, focusing on practical, effective deliverables and tracking results.
- Collaborating with the firm’s Communications team to create strategic submissions for practice-related and attorney rankings, surveys, and awards.
- Developing and implementing public relations strategies with Communications leaders to enhance media exposure and visibility.
Education and Experience:
- A minimum of a BA, BS, or equivalent degree is required.
- A total of 8+ years of progressive experience in practice management, business development, or marketing, ideally in an AmLaw 100 or other large professional services firm.
- At least 2+ years of experience as a manager is preferred.
- Experience in financial services litigation client development is preferred.
- Strong project management, process implementation, data, and budgeting skills are essential.
- Superior communication skills, including strong writing and editorial skills, with attention to detail.
- Proficiency in Microsoft Office suite; experience with InterAction, Microsoft Dynamics, or other CRM tools and databases is a plus.
Salary Information:
The target salary range varies by location and is commensurate with relevant experience:
- New York: $120, - $170,
- Boston & Washington DC: $115, - $165,
- Philadelphia: $115, - $155,
Benefits and More:
The law firm offers a rewarding compensation package and comprehensive benefits, including:
- Flexible work arrangements and hybrid work schedule
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back-up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks
Legal and Equal Employment Opportunity Information:
The law firm is an equal opportunity employer, considering applicants for employment without unlawful discrimination based on race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Accommodations for the job application or interview process can be requested by contacting the Benefits Department or the Recruiting Department, with assurance of confidentiality and no adverse effect on application outcomes.
