Law Firm
Lake Mary, FL
Legal Staff Accounting/Finance in Lake Mary, FL
Legal Staff
No
Job Title: Collection Agent
Job Responsibilities:
- Handle up to 100 inbound calls daily, contacting consumers and attorney offices to negotiate delinquent and/or charged-off accounts on behalf of clients.
- Calculate acceptable settlement amounts according to guidelines set by clients and the management team.
- Effectively manage an open queue of accounts to consistently achieve monthly collection goals.
Education and Experience Information:
- Excellent verbal communication skills are required.
- Multitasking and time management skills are essential to work through the account queue and handle inbound call volume.
- Previous customer service work is preferred.
Salary Information:
- Hourly rate ranges from to , plus a monthly bonus.
- Competitive base salary with a graduated bonus system that provides new employees with immediate bonus opportunities and the potential to earn significant bonuses.
Additional Benefits:
- Medical, dental, and vision insurance.
- 401K plan with company match.
- Long and short-term disability insurance.
- Company-paid life insurance.
Legal Terminology and Important Information:
- The position is full-time and based on-site with multiple shifts available from 8:00 AM to 6:00 PM, Monday through Friday.
- The role involves negotiating delinquent accounts, which requires adherence to guidelines set by clients and the management team.
- The position offers an immediate bonus opportunity with reduced goals for the first four months, providing a financial incentive for new hires to meet performance targets quickly.
- The law firm is one of the country's leading creditor's rights law firms with a presence in several states, emphasizing the importance of maintaining professional standards and compliance with legal requirements in all collection activities.
Jul 25, 2025
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Jun 18, 2025
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