Legal Staff Accounting/Finance in Lake Mary, FL

Law Firm

Lake Mary, FL

Legal Staff Accounting/Finance in Lake Mary, FL

Legal Staff

No

Job Title: Collection Agent Job Responsibilities: - Handle up to 100 inbound calls daily, contacting consumers and attorney offices to negotiate delinquent and/or charged-off accounts on behalf of clients. - Calculate acceptable settlement amounts according to guidelines set by clients and the management team. - Effectively manage an open queue of accounts to consistently achieve monthly collection goals. Education and Experience Information: - Excellent verbal communication skills are required. - Multitasking and time management skills are essential to work through the account queue and handle inbound call volume. - Previous customer service work is preferred. Salary Information: - Hourly rate ranges from to , plus a monthly bonus. - Competitive base salary with a graduated bonus system that provides new employees with immediate bonus opportunities and the potential to earn significant bonuses. Additional Benefits: - Medical, dental, and vision insurance. - 401K plan with company match. - Long and short-term disability insurance. - Company-paid life insurance. Legal Terminology and Important Information: - The position is full-time and based on-site with multiple shifts available from 8:00 AM to 6:00 PM, Monday through Friday. - The role involves negotiating delinquent accounts, which requires adherence to guidelines set by clients and the management team. - The position offers an immediate bonus opportunity with reduced goals for the first four months, providing a financial incentive for new hires to meet performance targets quickly. - The law firm is one of the country's leading creditor's rights law firms with a presence in several states, emphasizing the importance of maintaining professional standards and compliance with legal requirements in all collection activities.