Job Title: Intake Specialist
Job Responsibilities:
The Intake Specialist at the law firm plays a crucial role in supporting the firm's partners, particularly within the context of the 9/11 compensation law sector. The primary responsibility of this position is to present clear and concise information to potential clients, requiring strong communication skills via phone, email, and text message. The role involves data entry and tasks related to potential case intake, emphasizing the importance of building relationships and focusing on customer/client service. The specialist is expected to manage a high volume of time-sensitive work efficiently and effectively, both independently and within a team environment.
Key duties include:
- Communicating clearly and professionally with potential clients over various communication platforms.
- Managing data accurately and maintaining strong organizational skills.
- Exhibiting a strong work ethic and the ability to manage tasks in a high-pressure environment.
- Although not required, fluency in Spanish is preferred to better serve a diverse client base.
Education and Experience Information:
While specific educational requirements are not detailed, the position demands strong oral and written communication skills, data management abilities, and organizational skills. Experience in a similar role or environment that demonstrates these skills would be beneficial. The candidate should be outgoing, focused, and capable of managing a high volume of work.
Salary Information:
The salary for the Intake Specialist position ranges from $55,000 to $65,000 per year, as estimated by the employer.
Benefits:
The law firm offers a variety of benefits to its employees, which include:
- 401(k) and 401(k) matching
- Health insurance
- Paid time off
Additional Information:
The role is primarily remote, with occasional in-office work required. The law firm’s headquarters are located a few blocks from the World Trade Center, and candidates must reside in New York or New Jersey. The law firm is an equal opportunity employer, and all applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type:
Full-time
Schedule:
Monday to Friday
Work Location:
Hybrid remote in New York, NY 10271
