Legal Staff Marketing in Charlotte, NC

Law Firm

Charlotte, NC

Legal Staff Marketing in Charlotte, NC

Legal Staff

Min 6 yrs required

No

Job Title: Business Development and Marketing Manager - Client Teams

Job Responsibilities:

The Business Development and Marketing Manager - Client Teams at the law firm is primarily responsible for supporting the Global Client Team program, a strategic priority of the firm. This role entails leading business development and marketing efforts for key client accounts and supporting program infrastructure. The manager will work across practices and offices to ensure a consistent client-focused approach at both global and regional levels. Additional responsibilities include supporting relevant global industry groups and other initiatives aligned with the firm's strategic plan. This position requires close collaboration with the Global Business Development and Marketing team.

Essential Functions:

1. Business Plans & Infrastructure:
- Develops and implements key initiatives, including business plans, client satisfaction reviews, lawyer training, and other business development efforts.
- Engages in research, analysis, and competitive intelligence-gathering for strategic planning, competitive firm positioning, and business development activities.
- Provides direction and deployment support for various technology tools and related databases for assigned client teams.
- Cultivates client-facing relationships with peer-level administrative commercial contacts at key clients to deepen and broaden the law firm-client relationship.
- Collaborates with department leadership and client team leaders to develop annual budgets, specifying key strategic and tactical objectives to achieve annual goals.
- Manages day-to-day responsibilities to ensure projects align with the firm's overall strategic efforts, maintaining exceptional client service.
- Manages communications and interactions with client teams, including periodic meetings, reports, analysis, and progress monitoring.
- Supports the onboarding and integration of lateral lawyers.

2. Business Development & Profile Raising Initiatives:
- Manages and implements key business development initiatives, including client targeting, campaigns, client satisfaction, seminars, and networking events.
- Engages in research, analysis, and competitive intelligence-gathering.
- Supports the collection and maintenance of CRM-based contact and other data for marketing planning and mailing lists.
- Coordinates business development training for lawyers.

3. Pitches, Proposals & Marketing Materials:
- Manages and supports responses to RFPs, pitches, presentations, and other opportunities through the development of written proposal and presentation materials for assigned client teams.
- Liaises with other industry and product groups, departments, practices, and/or country initiatives as needed.

4. Local Office Support:
- Provides support for seminars, sponsorships, and other events and initiatives pursued by the firm in relevant local offices.
- Supports the onboarding and integration of lateral lawyers when relevant.

5. Other:
- Assists with supervising and training junior team members.
- Performs other duties as assigned or required to meet firm goals and objectives.

Education and Experience Information:

- Education/Training/Certifications:
- Bachelor’s degree in a related field is required.

- Professional Experience:
- A minimum of six years of demonstrated success in a marketing, research, management, and/or communications-related field.
- Experience in professional services (., law, accounting, or consulting) or in a comparable position in the corporate, trade association, or academic sectors is preferred.

Technical Skills:

- Proficiency with MS Office suite.
- Proficiency in scheduling and participating in video conferences in a professional setting.

Performance Traits:

- Strong written and verbal communication skills, with the ability to communicate effectively and professionally with all levels of the firm and outside vendors.
- Assertive, self-motivated, and able to operate with limited day-to-day direction.
- Ability to work in a diverse team environment and effectively support the demanding needs of the firm.
- Ability to work under pressure, meet deadlines with shifting priorities.
- Must be a self-starter with a high level of initiative.
- Strong customer service skills, able to anticipate needs and exercise independent judgment.
- Strong attention to detail, organizational skills, and the ability to manage multiple projects.
- Maintains confidentiality and exercises discretion.
- Exercises solid strategic thinking and problem-solving skills.
- Familiarity with accepted research techniques and databases typically used for competitive intelligence in a professional services company.
- Demonstrated good judgment, a team-first orientation, meticulous and results-driven.

Management Accountabilities:

- Manages processes for direct reports concerning performance appraisals, annual compensation, goal setting, and performance counseling.
- Demonstrated leadership and supervisory experience.
- Operational budget analysis and recommendations.
- Conducts analysis of staffing levels and participates in the recruitment process.
- Able to determine and implement change processes to improve workflow efficiencies.
- Process- and service-oriented with strong leadership and project management skills.
- Able to set priorities and delegate efficiently.
- Analysis of staffing levels and requests for assistance.
- Operational budget analysis and recommendations.

Physical Requirements:

- May require travel to other offices as needed.

Salary Information:

The typical pay scale for this position in Chicago is between $135,600 and $179,300, in New York between $147,300 and $194,800, in Charlotte between $134,300 and $177,600, and in Washington, . between $141,900 and $187,700. However, the actual wage or salary may vary if the candidate’s education, experience, skills, and internal pay alignment differ from those specified.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The law firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The law firm offers competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.