Legal Staff Other in Mount Pleasant, SC

Law Firm

Mount Pleasant, SC

Legal Staff Other in Mount Pleasant, SC

Legal Staff

No

Job Title: Client Contact Specialist

Job Responsibilities:
The Client Contact Specialist role at the law firm involves handling a high volume of inbound and outbound calls. This position is crucial for maintaining effective communication with clients and ensuring their inquiries and concerns are addressed promptly and accurately. The specialist will be part of a dynamic team that significantly impacts the firm's success and reputation in the legal industry. The role requires exceptional customer service skills and the ability to manage multiple tasks efficiently.

Education and Experience Information:
Candidates for the Client Contact Specialist position are preferred to have customer service experience with a strong focus on customer support. While experience in the legal field is considered a significant advantage, it is not mandatory. Bilingual proficiency in English and Spanish is a plus for this role, enhancing communication capabilities with a diverse client base. Additionally, candidates should possess exceptional attention to detail, reliability, organizational skills, and the ability to meet deadlines effectively. Excellent communication skills are essential for successful performance in this role.

Salary Information:
The position of Client Contact Specialist starts at a rate of $20 per hour.

Working Conditions:
The role is performed in a typical office environment that is either heated or air-conditioned, providing comfortable working conditions. The position offers flexibility in terms of full-time (FT) or part-time (PT) engagement. Full-time shifts are available Monday through Friday from 9:00 am to 5:30 pm, 2:00 pm to 10:00 pm Monday through Friday, or 2:00 pm to 10:00 pm for four weekdays with Saturdays from 9:00 am to 5:00 pm. Part-time shifts are available on Saturdays only from 9:00 am to 5:00 pm. Applicants are encouraged to specify their desired shifts and positions when submitting their applications.

Legal Considerations:
The job description provided is intended to outline the general content and requirements for the Client Contact Specialist position. It should not be interpreted as an exhaustive statement of essential functions, responsibilities, or requirements. This description is not a promise of employment nor should it be considered an employment contract. The law firm is committed to being an Equal Opportunity Employer, ensuring fair and equal treatment for all candidates.