Legal Staff Other in Charlotte, NC

Law Firm

Charlotte, NC

Legal Staff Other in Charlotte, NC

Legal Staff

1-3 yrs required

No

Job Title
Bilingual Claims Negotiator

Job Responsibilities
The Bilingual Claims Negotiator at the law firm is tasked with managing all aspects of the claims process. This includes verifying and processing claims, handling customer inquiries, and maintaining accurate records. The role requires strong organizational skills, excellent communication abilities, and the capacity to multitask in a fast-paced office environment. Under the direct supervision of the law firm's attorneys, the Claims Coordinator assists in facilitating negotiations and engaging in conflict resolution for clients. Specific responsibilities include:
- Adjusting liability bodily injury claims
- Negotiating claim settlements
- Determining the extent of knowledge regarding the accident/incident and obtaining information about disputed issues
- Reviewing police reports, medical treatment notes/bills, and demonstrative exhibits
- Determining the extent of liability to conduct negotiations within parameters established and communicating with the Supervising Attorney for approval
- Investigating and assessing damage to property and connecting with clients to assist with their property damage issues

Education and Experience Information
The position requires:
- 3 years of experience adjusting liability bodily injury claims (Required)
- 3 years of experience in handling Motor Vehicle Accident Claims (Required)
- Experience in investigating and assessing damage to property and connecting with clients to assist with their property damage issues
- Strong knowledge and understanding of injuries, medical records, and bills
- Knowledge of laws affecting property damage, rentals, and diminished value
- Experience interviewing and corresponding with witnesses such as passengers, police officers, and third-party witnesses
- Experience reviewing police reports, medical treatment notes/bills, and demonstrative exhibits
- Knowledge of computers and office equipment such as copiers, scanners, and phone systems
- Proficiency in MS Office Suite

Salary Information
The salary for the Bilingual Claims Negotiator position at the law firm ranges from $50,000 to $65,000 per year.

Benefits
The position offers a comprehensive benefits package, including:
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Profit sharing
- Travel reimbursement
- Vision insurance