Legal Staff Paralegal in Silver Spring, MD

Law Firm

Silver Spring, MD

Legal Staff Paralegal in Silver Spring, MD

Legal Staff

Min 2 yrs required

No

Job Title: Senior Paralegal / Case Manager

Job Responsibilities:
The Senior Paralegal / Case Manager at the law firm is responsible for managing personal injury cases from inception to demand. Key duties include:
- Acting as the primary point of contact for prospective clients and directing them to the appropriate resources based on their needs, geographic location, and other qualifying criteria of the firm.
- Responding to potential clients through various communication channels such as phone, email, chat, and text.
- Coordinating and assisting with the intake schedules for all attorneys, ensuring timely responses to prospective clients.
- Performing client relation responsibilities to ensure customer satisfaction and resolving conflicts.
- Seeking client feedback to improve future interactions between the firm and its clients.

Education and Experience Information:
- A minimum of 2 years of experience in the field of personal injury law is required.
- Bilingual skills in English and Spanish are considered a plus.
- Experience with drafting and filing legal documents in Maryland, the District of Columbia, and Virginia is necessary.
- Entry-level paralegal experience is preferred and will be considered.
- The candidate should possess strong communication skills, both verbal and written, and have the ability to organize and prioritize multiple tasks simultaneously.
- The role requires accuracy, attention to detail, a professional attitude, and the ability to work both independently and in groups.
- Administrative experience such as faxing, filing, and typing is also required.

Salary Information:
The salary for the Senior Paralegal / Case Manager position at the law firm ranges from to per hour, with a median salary of per hour. This salary is an employer estimate.

Benefits:
The law firm offers a comprehensive benefits package that includes:
- 401(k) retirement plan
- Accidental Death & Dismemberment (AD&D) insurance
- Dental insurance
- Disability insurance
- Flexible schedule
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance

Additional Information:
- The job type is full-time, with an 8-hour shift schedule.
- The position requires the ability to work on-site from Monday through Friday.
- Candidates must have the ability to commute to or relocate to Silver Spring, MD 20910 before starting work.
- The work location is in person at the law firm.