Job Title: Accounts Receivable Specialist
Job Responsibilities:
The Accounts Receivable Specialist in the department of Billing and Accounts Receivable at the law firm is responsible for a range of duties aimed at ensuring efficient management of client payments and maintaining effective communication with clients regarding their accounts. Key responsibilities include:
- Contacting and following up with clients via phone calls or emails when payments are overdue, and meticulously tracking and documenting details of each client interaction.
- Researching and allocating various forms of payments such as checks, wires/ACH, and credit card payments on a daily basis, providing necessary information for cash posting, and collaborating with billing and conflicts teams when required to identify payments.
- Assisting with daily deposits, as well as scanning and filing relevant documents.
- Documenting and communicating any issues related to cash posting, ensuring all problems are addressed promptly.
- Collaborating with Billers to gain a comprehensive understanding of client billing requirements and troubleshoot potential reasons for non-payment.
- Communicating with the Collections Supervisor and other Accounts Receivable Specialists regarding any billing disputes or early warning signs of changes in clients’ payment patterns.
- Preparing periodic client status reports to keep the team and management informed.
- Responding to requests and queries about payments, invoices, statements, and electronic payment onboarding, among other related issues.
- Performing general administrative functions, including the maintenance of accounts receivable collections files.
- Working independently and within a team on special projects as needed, and performing other related duties as assigned.
Education and Experience Information:
Candidates for the Accounts Receivable Specialist position must possess:
- 2-3 years of experience in receivables, collections, cash receipt applications, and customer service.
- A college degree is highly preferred, along with experience in Aderant.
- Proficiency in Microsoft Office, particularly intermediate skills in Word and Excel.
- The capability to work in a fast-paced business environment and prioritize multiple assignments.
- Strong organizational, problem-solving, and follow-up skills.
- Excellent verbal and written communication skills.
- The ability to calculate figures and amounts such as discounts, interest, and proportions.
- Good judgment, including recognizing when to escalate a problem.
- The ability to maintain effective working relationships with team members, the accounting department, billing attorneys, and clients.
- The capacity to handle and maintain confidential information with sensitivity and discretion.
Salary Information:
The base annual pay range for the Accounts Receivable Specialist role is between $70,000 and $90,000. The specific base pay offered will vary depending on the candidate's skills, qualifications, experience, and location, and will also consider internal equity. Additionally, a comprehensive range of medical, financial, and other benefits will be offered, depending on the position.
Legal and Compliance Information:
The law firm is an equal opportunity employer committed to a policy of non-discrimination in employment on various bases, including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or any other protected classes or characteristics protected under applicable federal, state, or local law.
Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the Government cannot confirm that an individual is authorized to work, the employer is required to provide written instructions and an opportunity to contact SSA and/or DHS before taking adverse action, including termination of employment.
Employers may not use E-Verify to pre-screen job applicants or re-verify current employees, nor may they limit or influence the choice of documents presented for use on the Form I-9. To verify the validity of Form I-9 documentation, this employer uses E-Verify’s photo screening tool to match the photograph on some permanent resident and employment authorization cards with the official . Citizenship and Immigration Services’ (USCIS) photograph.
If an employee believes that the employer has violated its responsibilities under this program or has discriminated during the verification process based on national origin or citizenship status, they are encouraged to contact the Office of Special Counsel.
