Legal Staff Paralegal in Minneapolis, MN

Law Firm

Minneapolis, MN

Legal Staff Paralegal in Minneapolis, MN

Legal Staff

Min 5 yrs required

No

Job Title: Personal Injury Case Manager

Job Responsibilities:

1. Client Communication & Support
- Serve as the primary point of contact for clients, providing regular status updates and support throughout the lifecycle of their case.
- Guide clients through the legal process from intake to settlement, ensuring they understand the case status and next steps.

2. Case Management & Organization
- Manage a high-volume caseload, maintaining organized, up-to-date case files in both physical and digital formats.
- Handle all aspects of case preparation, from intake to closing, including document gathering, client updates, and attorney communication.

3. Medical Records & Documentation
- Order and track medical records from healthcare providers, ensuring all necessary documents are obtained to support injury claims.
- Coordinate with medical providers to ensure proper treatment documentation is secured and presented.
- Collect and organize evidence and documents to support liability claims and injury details.

4. Negotiations & Settlements
- Assist attorneys in negotiating settlements with insurance companies, advocating for the client’s best interests.
- Negotiate reductions on outstanding medical bills and liens from providers.
- Prepare comprehensive demand packages, compiling all necessary documents for submission to insurance carriers.

5. Collaboration with Legal Team
- Work directly with attorneys, presenting case synopses and ensuring they have all necessary materials to advance each case.
- Collaborate with other case managers, paralegals, and legal assistants to ensure seamless support of each case.

6. Insurance & Healthcare Provider Communication
- Interact with insurance carriers and healthcare providers to verify account balances, process claims, and settle case payments.
- Maintain consistent follow-up with clients regarding treatment status and case progress.

Education and Experience Information:

- Bachelor’s degree preferred but not required.
- 5+ years of experience as a Personal Injury Case Manager or paralegal role preferred.
- Experience in a high-volume personal injury practice is highly preferred.

Skills:

- Excellent negotiation skills and ability to communicate effectively with insurance adjusters, clients, and healthcare providers.
- Ability to prioritize and manage multiple cases, deadlines, and responsibilities in a fast-paced environment with minimal supervision.
- Strong interpersonal skills, with the ability to build positive client relationships.
- High attention to detail and ability to maintain organized case records and documents.
- Proficiency in legal case management software, Microsoft Office Suite (Word, Excel, Outlook).

Salary Information:

- The salary range is $63,000 - $75,000 per year, plus discretionary bonus and benefits.