Legal Staff Legal Secretary in Dallas, TX

Government

Dallas, TX

Legal Staff Legal Secretary in Dallas, TX

Legal Staff

Min 4 yrs required

No

Child Support Officer V - Join the mission-driven work of the Child Support Division (CSD) of the Office of the Attorney General (OAG) as a Child Support Officer V. This position involves conducting detailed investigations to locate absent parents, establishing paternity, obtaining court orders for financial support and healthcare coverage for children, enforcing child support orders, and collaborating with state agencies and community organizations to serve Texas families.

Organization: Office of the Attorney General
Job Title: Child Support Officer V
Experience: 4 years of experience in child support, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist (1 year in a Child Support Officer or equivalent position in a IV-D agency or private sector)
Salary: $4, - $5, (Monthly)
Job Code: 5544
Schedule: Full-time (40 hours per week)
Location: Dallas, Texas
Benefits: Excellent benefits package, including health insurance and retirement plans
Closing Date: Ongoing

Job Description:
- Conduct detailed investigations to locate absent parents, verify employment, and determine assets
- Prepare legal and administrative documents for child support orders
- Negotiate lump sum payments and out-of-court settlements
- Monitor child support cases and take appropriate enforcement actions
- Document all case actions using agency tools
- Review and maintain virtual files for accuracy
- Determine eligibility for case closure
- Attend court to assist legal staff
- Research case information using computer systems
- Stay informed on child support policies and procedures, state and federal regulations, and IV-D regulations in other states
- Assess child support cases and assign appropriate actions
- Provide training and technical assistance to office staff
- Supervise staff in the absence of the office manager/supervisor
- Explain program policies and procedures to customers
- Respond to complex customer inquiries and resolve complaints
- Serve as Notary Public
- Maintain relevant knowledge for job functions
- Comply with agency policies and procedures, including ethics and integrity
SEO-friendly Job Title: Child Support Officer V - Office of the Attorney General (OAG)
H1: Join the Mission-Driven Work of the OAG's Child Support Division
H2: Conduct Investigations, Enforce Orders, and Collaborate with State Agencies to Support Texas Families

Qualifications:
- High school diploma or equivalent
- Bachelor's degree preferred (experience in related fields may be substituted)
- 4 years of experience in child support, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist
- Knowledge of investigative practices and techniques, child support policies and procedures
- Skill in interviewing, negotiating, and using a personal computer
- Basic mathematical and multitasking skills
- Effective oral and written communication
- Sound judgment and decision-making abilities
- Ability to receive and respond to feedback, work cooperatively, and provide excellent customer service
- Must work at designated OAG location and be able to travel as needed

To Apply:
- Submit electronic application through CAPPS Recruit
- State of Texas application required
- Paper applications not accepted
- Position may require criminal background check
- Military Crosswalk information available at

The OAG is an Equal Opportunity Employer.