Case Manager in Miami, FL

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Law Firm

Miami, FL

Case Manager in Miami, FL

Law Firm Non Legal Department

2-5 yrs required

No

Job Title: Case Manager

Job Responsibilities:
- Engage daily with existing and potential clients through telephone and in-person interactions.
- Order and manage medical records from healthcare providers, maintaining open communication with clients and providers throughout the treatment process.
- Gather necessary documents to support injury and/or liability claims.
- Interact with insurance carriers and healthcare providers to secure records and account balances.
- Negotiate settlements with insurance carriers and arrange for the reduction of outstanding medical balances with providers.
- Collaborate directly with multiple coworkers involved in the management and support of case files.
- Maintain organized and comprehensive case files.
- Prepare detailed demands and assemble supporting documents for submission to insurance carriers.
- Interact with attorneys and provide case synopses when required.
- Manage case files from intake to closing under the guidance of an attorney.
- Perform other related duties as assigned to meet business needs.

Education and Experience Information:
- Bachelor’s degree is preferred.
- Prior experience as a Personal Injury Case Manager is preferred.
- At least 2 years of experience working in a legal position or as an insurance adjuster is preferred.
- Must have negotiating skills.
- Ability to work as a team player and adhere to procedures.
- Must be proactive in interactions with clients, insurance companies, and medical providers.
- Ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
- Highly organized with the ability to handle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills with attention to detail.
- Extensive computer and database expertise, including proficiency in Microsoft Word, Excel, Outlook, and typing at least 35 words per minute.
- Position is not eligible for remote work.

Salary Information:
- Not provided in the text.

Jun 17, 2025
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