Legal Staff Accounting/Finance in Phoenix, AZ

Law Firm

Phoenix, AZ

Legal Staff Accounting/Finance in Phoenix, AZ

Legal Staff

Min 3 yrs required

No

Job Title: Ebilling Specialist

Job Responsibilities:
- Perform a variety of duties to support the full eBilling cycle.
- Review new eBilled matters and rates to be submitted to the client.
- Follow up on open items frequently until resolution; escalate as necessary.
- Field eBilling inquiries.
- Gather and submit documentation required to onboard new eBilling clients, including submitting the first invoice to ensure successful submission.
- Research and resolve electronic billing rejections on technical and format issues versus billing-related issues. Initiate troubleshooting support and escalations.
- Maintain client account assignments.
- Review, update, and document outside billing guidelines on assigned eBilled clients.
- Ensure all tasks for assigned clients are entered in billing and eBilling system accordance with the firm and client guidelines.
- Act as a subject matter expert on assigned clients.
- Assist team with projects and/or when needed on e-bill tasks.
- Update restrictions on time entry according to guidelines in time entry program (Intapp Terms).
- Track and resolve tickets assigned by the eBilling service desk on a daily basis and meet SLAs.
- Manage workflow by developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all resources available to complete work.
- Maintain weekly updated notes on new matters and new implementations.
- Liaise with internal support teams to develop learning and experience for taking on more complex client assignments.
- Perform projects and other duties as assigned.

Education and Experience Information:
- Minimum Education: High School Diploma
- Preferred Education: Bachelor’s Degree in Accounting, Finance, or a similar field
- Minimum Years of Experience: 3 years of prior experience in legal e-billing, in law firm administration roles, or comparable professional service-oriented hourly billing, or formal training/certifications in legal back-office operations

Desired Skills:
- Strong communication and interpersonal skills required to interact with clients, billing timekeepers, and business professionals.
- Must be team-oriented and have the ability to work effectively and collaboratively in a fast-paced environment.
- Must be an accurate proofreader and have strong attention to detail.
- Ability to work independently and manage time efficiently.
- Actively listens to positive and critical feedback.
- Able to adapt to client needs.
- Eager to develop and achieve scope and requirements for advanced roles and responsibilities.
- Strong computer skills including proficiency in Excel and accounting systems, Aderant, Billblast, and eBilling vendor sites preferred.

Salary Information:
- The firm’s expected hiring range for this position is - per hour depending on the candidate’s geographic market location.
- Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws.
- The compensation offered for employment will also be dependent on other factors including the candidate’s experience, skills, educational and professional background, and overall qualifications.
- A comprehensive package of benefits is offered, including medical/dental/vision insurance, and 401(k).