Legal Staff Other in Morristown, NJ

Law Firm

Morristown, NJ

Legal Staff Other in Morristown, NJ

Legal Staff

1-3 yrs required

No

Job Title: Help Desk Coordinator - Law Firm

Salary Information: Competitive salary based on experience

Experience: Minimum 2 years of experience in help desk and software support

H1 Heading: Help Desk Coordinator - Law Firm: Job Description and Qualifications

H2 Heading: Responsibilities and Requirements for Help Desk Coordinator at Law Firm

The Law Firm in Morristown, NJ is seeking a Help Desk Coordinator to join their team. This individual will be responsible for providing level I help desk and software support, as well as playing a crucial role in the development, customization, implementation, and maintenance of applications for the firm's office in Morristown, NJ.

Responsibilities:
- Provide level I help desk and software support to the firm's user population
- Work with the IT team to develop, customize, implement, and maintain applications
- Identify necessary technology skills for each segment of the firm's user population
- Troubleshoot and resolve technical issues for users
- Maintain accurate records of help desk tickets and resolutions
- Communicate with users to provide updates and resolutions for their technical issues
- Collaborate with other departments to ensure smooth functioning of technology systems

Requirements:
- Minimum 2 years of experience in help desk and software support
- Strong knowledge of software applications and troubleshooting techniques
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Proven experience in developing, customizing, and implementing applications
- Proficient in identifying technology skills for different user populations
- Bachelor's degree in Computer Science or related field preferred

Qualified candidates are encouraged to apply for this exciting opportunity at the Law Firm in Morristown, NJ. The salary for this position is competitive and based on experience.

SEO Friendly Job Title: Help Desk Coordinator at Law Firm in Morristown, NJ

In summary, the Law Firm in Morristown, NJ is seeking a Help Desk Coordinator with a minimum of 2 years of experience in help desk and software support. This individual will play a critical role in providing level I support, developing and maintaining applications, and identifying technology skills for the firm's user population. A competitive salary is offered for this position. Interested candidates should apply now.