Job Title: Case Manager
Job Responsibilities:
- Handle various case types, including commercial cases, government claims, premise liability, product liability, catastrophic injuries, and wrongful deaths.
- Identify additional recovery avenues, such as government claims, product liability, and potential course and scope.
- Work independently with minimal supervision, handling escalated calls and basic case management.
- Prepare and review 1P recorded statements before submission to insurance without management approval.
- Maintain a low sub out rate (less than 3%).
- Achieve consistent policy limit settlements for higher limit cases (100/300 and above).
- Possess basic knowledge of litigation and coordinate with a litigation team for treatment.
- Meet or exceed personal goals as discussed with the manager.
- Be familiar with personal injury and providers in Washington state.
Leadership Skills:
- Ability and willingness to train and develop others.
- Participate in case management discussions.
- Assist and mentor team members in urgent situations.
- Successfully delegate duties when needed.
Requirements:
- Bilingual in Spanish.
- Excellent customer service skills.
- Strong communication, interpersonal, and organizational skills.
- Good follow-up and follow-through abilities.
- Able to multitask and eager to learn and grow.
- Works well under pressure and is detail-oriented.
- Team player.
Education and Experience Information:
- At least 1 year of stable work experience in the same place.
- Bachelor's degree preferred.
- 3+ years of Case Manager experience in personal injury.
Salary Information:
- Pay: $24/hr - $50/hr Plus Bonus.
What We Offer:
- Medical, Dental, Vision, and Pet Insurance.
- Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance.
- Short-term and Long-term Disability.
- Employee Assistance and Travel Assistance Programs.
- Paid Time Off, Paid Sick Time, Paid Holidays.
- Health FSA and Dependent Care FSA.
- Accident Insurance.
- Commuter Transportation Incentive.
- Flexible Hours.
- 401(k) with Company Match.
- Learning and Development Programs.
- Remote positions.
About Law Firm:
The law firm was founded in 1979 to make the legal system more accessible to the average person. Over 40 years later, the firm continues to help people obtain justice and compensation. Specializing in various accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents, and other wrongful conduct, the attorneys at the law firm have recovered over a billion dollars for clients' personal injury and wrongful death claims caused by third-party negligence.
Required: Resume, References, Pay Expectation
The law firm is an Equal Opportunity Employer.
