Legal Staff Information Technology in New York City, NY

Law Firm

New York City, NY

Legal Staff Information Technology in New York City, NY

Legal Staff

Min 2 yrs required

No

Job Title: Business Analysis Specialist II

Job Responsibilities:
The Business Analysis Specialist II at the law firm will take on several key responsibilities, focusing on technical support, business analysis, and some development projects for one of the firm's growing technology products. The primary duties include:

- Assisting the front-line team with escalated inquiries to resolve issues effectively.
- Building additional tools to help the service team address recurring issues.
- Managing a ticket system, identifying trends, and developing tools to address these trends.
- Facilitating communication across both technical and non-technical teams, documenting work processes, and occasionally coordinating with client technical teams.

Education and Experience Information:
Candidates for the Business Analysis Specialist II position should possess the following educational background and work experience:

- A Bachelor’s degree in Information Technology, Engineering, Business, or a related field is preferred.
- A minimum of 2 years of experience in a Technical Business Analyst role or a similar position.
- Proficiency in T-SQL, with the ability to write and interpret complex queries.
- Demonstrated ability to effectively prioritize tasks and maintain a consistent workload.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
- Exceptional attention to detail, with a commitment to delivering high-quality, accurate work.
- A self-starter attitude with the ability to work independently and collaboratively across teams.
- Knowledge of , React, and/or Git is considered a plus.

Salary Information:
The text does not provide specific salary information for the Business Analysis Specialist II position. However, it mentions that the law firm offers a broad range of benefits to its employees, which includes:

- Paid Time Off and Holidays
- Private Medical Insurance
- Other financial benefits, which candidates are encouraged to inquire about.

Legal and Other Requirements:
Candidates should be aware of the legal requirements and conditions associated with employment at the law firm:

- All offers and/or employment contracts are contingent upon the successful completion of the firm's pre-employment screening process.
- The screening process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.