Legal Staff Information Technology in San Francisco, CA

Law Firm

San Francisco, CA

Legal Staff Information Technology in San Francisco, CA

Legal Staff

3-5 yrs required

No

H1: Manager, IT Training at a Leading Global Law Firm
H2: Join Goodwin's Global Operations Team and Make an Impact on a Global Scale

Manager, IT Training at a Leading Global Law Firm
- Join a dynamic, global environment and work with innovative clients in various industries
- Collaborate with colleagues from diverse backgrounds and experiences
- Partner with attorneys and clients to deliver cutting-edge solutions

Responsibilities:
- Design and implement the firm's IT training program
- Manage IT training initiatives and drive critical, user-facing IT communications
- Lead a team of IT Trainers and serve as a key resource for application support and testing
- Utilize AI tools to enhance and personalize training experiences
- Promote emerging technologies to help users effectively incorporate AI and automation
- Analyze user data to identify training needs and recommend solutions
- Build and maintain relationships with internal clients to align IT services with organizational goals
- Stay informed about emerging technologies and trends relevant to legal professionals

Qualifications:
- Bachelor's degree or equivalent experience
- 5+ years of IT Training experience, with 3+ years in a people management role
- Strong understanding of ITIL principles and IT certifications are highly desirable
- Knowledge of AI concepts and experience with PC and LAN systems
- Proficiency in Technical Training within a law firm or professional services environment
- Proven project management skills and ability to handle multiple assignments
- Strong organization and analytical skills
- Exceptional written and oral communication skills
- 10-15% overnight travel may be required

Benefits:
- Flexible work arrangements and hybrid work schedule
- Comprehensive health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks

Law Firm Values:
- Integrity
- Ingenuity
- Agility
- Ambition
- Commitment to diversity and inclusion

Equal Opportunity Employer:
- Applicants will be considered without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status

Accommodations:
- Accommodations can be requested for the job application or interview process
- Requesting accommodations will not affect the outcome of the application

Salary Information:
- Eligible for overtime: No
- Target Salary Range: $94,700 - $169,200, depending on location
- Locations: Boston, Los Angeles, New York, Philadelphia, San Francisco, Santa Monica, Silicon Valley, Washington DC