Assistant, Client Relationships in Dallas, TX

Law Firm

Dallas, TX

Assistant, Client Relationships in Dallas, TX

Law Firm Non Legal Department

Min 1 yrs required

No

Job Title: Assistant, Client Relationships

Job Responsibilities:
- Assist the team in producing client reports, presentations, and financial analysis regularly.
- Track client, program, and sales pipeline progress against targets and other reporting requirements as needed.
- Research the client organization and key client contacts for planning and relationship mapping purposes.
- Work closely with relevant industry/practice business development teams to keep the client team updated on the law firm's client campaigns and service offerings.
- Support client managers and strategic bids team on client panel pitches and major Request For Proposals (RFPs).
- Update and maintain client program and individual client pages on the intranet.
- Maintain relevant client team email groups.
- Assist the client team in tracking matters for post-matter feedback and identify client contacts for Client Satisfaction Interviews, assisting with follow-up.
- Assist with internal client feedback reporting.
- Support client relationship managers in tracking and reporting client engagement initiatives and activities.
- Support client relationship managers in transcribing key meetings with relevant client relationship team stakeholders.
- Provide administrative support to both client team members and relevant law firm partners for ad hoc projects.
- Assist with relevant client events and provide on-site support as necessary.

Education and Experience Information:
- Bachelor’s degree required.
- Minimum of one year of experience, preferably in a professional services environment.
- Consulting, corporate, or law firm experience is a plus.
- Hands-on experience using all programs under the Microsoft Suite, including direct experience with PowerPoint and functions within Excel.
- Good attention to detail.
- Proactive, action-oriented, and willing to take initiative.
- Practical and efficient with strong organizational skills.
- Excellent written and spoken communication skills.
- Collaborative and enjoys working as part of a high-performing team.
- Strong interest in learning more about professional services business and client development.
- Ability to problem-solve and approach projects with a growth mindset.
- Ability to build relationships across teams with both marketing teammates and lawyers.

Salary Information:
- The law firm provides a comprehensive and competitive benefits package that supports employees, their health, and their families. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts.
- Financial security is supported by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible.
- Full-time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.
- A competitive paid time off plan is offered, providing a minimum of 20 days off based on role and tenure with the firm.
- A generous paid parental leave benefit allows parents to take a minimum of 14 weeks of paid leave to bond with newborn or adopted children.
- Employees are entitled to 11 firm holidays.

Additional Information:
- The law firm is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations.
- The firm provides reasonable accommodation to applicants with disabilities.
- The firm uses E-Verify in its hiring practices to achieve a lawful workforce.