Legal Staff Paralegal in Houston, TX

Government

Houston, TX

Legal Staff Paralegal in Houston, TX

Legal Staff

No

The **Members Only** is seeking a Child Support Officer II to join our Child Support Division in Houston, Texas. This full-time position offers a competitive salary of $3, - $4, per month and excellent benefits. As a Child Support Officer, you will have the opportunity to make a positive impact on the lives of Texas families by promoting responsible parenting and ensuring children receive the support they need and deserve.

In this role, you will conduct detailed investigations to locate absent parents, establish paternity, and obtain court orders for financial support and healthcare coverage for children. You will also enforce child support orders, respond to customer inquiries, and collaborate with state agencies and community organizations to serve Texas families. As a member of a collegial team, you will gain valuable investigative and legal experience while maintaining a healthy work-life balance and enjoying camaraderie with your colleagues across the state.

The **Members Only** is a dynamic state agency with over 4,000 employees throughout Texas. As the state's law firm, we provide exemplary legal representation in diverse areas of law. Our employees enjoy excellent benefits and tremendous opportunities to make a difference in the lives of Texans.

In this role, you will:
• Conduct detailed investigations to locate absent parents, verify employment, and determine assets
• Prepare legal and administrative documents to establish or enforce child support orders
• Negotiate lump sum payments and out-of-court settlements with parties
• Monitor child support cases and refer delinquent cases for appropriate enforcement actions
• Document all case actions using appropriate agency tools
• Review and maintain child support virtual files for accuracy
• Attend court to assist legal staff as needed
• Research case information on the computer
• Maintain current knowledge of child support policies and procedures
• Assess child support cases and determine appropriate case action
• Explain program policies, procedures, and regulations to customers
• Respond to customer inquiries and complaints
• Serve as a Notary Public
• Perform related work as assigned

To be considered for this position, you must have:
• High school diploma or equivalent
• Bachelor's degree from an accredited college or university (or equivalent experience)
• Knowledge of investigative practices and techniques
• Skill in interviewing and negotiating
• Skill in using a computer for word processing and data entry
• Skill in basic mathematical computations
• Ability to handle multiple tasks and meet deadlines
• Effective oral and written communication skills
• Ability to exercise sound judgment and decision-making
• Ability to receive and respond positively to feedback
• Ability to work cooperatively with others in a professional office environment
• Ability to provide excellent customer service
• Ability to work in person at assigned work location and perform all assigned tasks in the designated work space for the entirety of every work week
• Ability to provide personal transportation for business-related travel
• Ability to work more than 40 hours as needed
• Ability to lift and relocate 30 lbs.
• Ability to travel up to 15% (including overnight travel)
• Ability to type 35 words per minute

Preferred qualifications include a bachelor's degree and proficiency in reading, writing, and speaking Spanish.

To apply for this position, please submit an electronic application through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Please note that this position may require a criminal background check.

Join our team at the **Members Only** and make a difference in the lives of Texas families!