Legal Staff Information Technology in Orlando, FL

Law Firm

Orlando, FL

Legal Staff Information Technology in Orlando, FL

Legal Staff

8-8 yrs required

No

Job Title: Enterprise Cloud Messaging Engineer

Job Responsibilities:
The Enterprise Cloud Messaging Engineer, under the supervision of the Enterprise Messaging Manager, is tasked with the development and delivery of cloud messaging systems. The role encompasses the following responsibilities:

- Design, manage, and administer email security measures such as email authentication (SPF, DKIM, DMARC), spam, virus, and content filtering, as well as URL rewriting and attachment scanning.
- Design, manage, and administer all messaging systems with a focus on Microsoft Cloud offerings, including Exchange Online, MS Exchange Online Archiving, Exchange Online Protection, Conditional Access Policies, and Teams integrations.
- Create and execute solutions implementation plans.
- Troubleshoot system issues and perform problem analysis to resolution.
- Document procedures and standards for varying target audiences.
- Collaborate with Directory services teams for both on-premises and cloud-based account management.
- Develop and implement access, monitoring, control, and documentation.
- Provide metrics for service utilization and actionable data.
- Participate in preparing and testing the disaster recovery plan.
- Provide 24x7 response and assistance for all urgent and related responsibilities.
- Offer subject matter expertise support to the Help Desk and end users.
- Manage and automate scripting via PowerShell and GRAPH.
- Provide mentorship and guidance to messaging team members.
- Collaborate and partner with IT groups to promote efficient and secure services.
- Participate in after-hours on-call duties.
- Perform other duties as assigned or required.
- Interact comfortably with firm leaders through presentations or one-on-one contact.

Education and Experience Information:
- A minimum of 8 years of experience engineering in a large messaging system environment, including 4 years of experience with cloud-based messaging solutions.
- A Bachelor’s degree in Information Systems/Technology or equivalent experience is required.
- Microsoft Exchange-related certifications are preferred.
- Previous experience in a law firm is highly desired but not required.
- Experience in systems administration and engineering, including application installations, security and patch update cycles, performance, and availability troubleshooting.
- Significant experience in implementing email delivery and security platforms, including message/spam filtering, transport threats and vulnerabilities, intrusion detection, antivirus, and antimalware.
- Critical participation in enterprise-sized migration projects.

Skills and Competencies:
- Excellent communication skills.
- In-depth understanding of email standards, security practices, and functional components.
- Commitment to standards and documentation.
- Ability to handle multiple priorities successfully.
- Excellent interpersonal skills and a passion for working collaboratively.

Technology:
- Proficiency with Windows-based software and Microsoft Word, PowerPoint, Excel, and Outlook.
- Extensive knowledge of email security and authentication measures (SPF, DKIM, DMARC).
- Deep knowledge of Microsoft Exchange Online Protection and Exchange Online.
- Demonstrated knowledge of email archiving standards and procedures, with a focus on Exchange Online Archiving.
- Demonstrated knowledge of Microsoft Azure-based tools.
- Understanding of DNS solutions such as BIND, AWS, and Azure.
- Experience with Microsoft 365, focusing on Exchange Online, security, and migrations.

Salary Information:
The text does not provide specific salary information.

The law firm is an EEO employer committed to an inclusive workplace, offering merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics, and adheres to principles of non-discrimination on any protected basis.