Legal Staff Other in Mount Laurel, NJ

Law Firm

Mount Laurel, NJ

Legal Staff Other in Mount Laurel, NJ

Legal Staff

Min 5 yrs required

No

Title
Operations Manager

Job Responsibilities
The Operations Manager will lead and oversee the operations of the Residential Portfolio Management (RPM) division. Key responsibilities include:
- Managing and monitoring the workflow and processes of the RPM department, demonstrating effective process management skills, and implementing changes to meet unique client objectives
- Reviewing financial statements and data to improve departmental profitability
- Formulating and implementing policies and procedures to maximize output, improve processes to support organizational goals, and ensure adherence to regulations and procedures
- Planning staffing needs, overseeing recruitment, organizing team structure, delegating tasks, and establishing work schedules
- Supervising, monitoring, and evaluating staff performance
- Ensuring compliance with internal controls and operational risk management processes, following client requirements and firm standards
- Monitoring team performance and implementing necessary improvements, ensuring high-quality file reviews and identifying opportunities to improve service levels and reduce costs
- Enhancing the efficiency of support services such as IT, vendor relationships, outsourcing, and other opportunities to benefit clients
- Facilitating effective communication between departments and functions
- Working closely with top management to develop and implement strategic plans for operational activities that facilitate new business, client retention, and client growth/expansion

Education and Experience Information
- A college degree in business administration, commerce, management, communications, legal services, or a related field is preferred
- Proven experience managing operations, workflows, teams, and legal practice
- Knowledge of organizational effectiveness, operations management, and business principles
- Familiarity with Six Sigma or other process improvement methodologies
- Strong knowledge of project management principles
- Proficiency in Microsoft Office (Excel, Word, Access) and other relevant IT tools
- Critical thinking, problem-solving, and conflict management skills
- Excellent planning, organizing, and communication skills, with the ability to lead and influence teams

Salary Information
No specific salary information provided in the text.

This position is currently accepting applications.