Legal Staff Accounting/Finance in Minneapolis, MN

Law Firm

Minneapolis, MN

Legal Staff Accounting/Finance in Minneapolis, MN

Legal Staff

Min 2 yrs required

No

- Law Firm seeking Account Representative for full-time regular position
- Location: Golden Valley, Minnesota (with offices in multiple states)
- Salary range:
- Requisition ID: 1519
- Responsible for collecting unpaid account balances and judgments from businesses and individuals
- Must adhere to Firm's Core Values of Doing Right, Achieving Results, and Maintaining Integrity
- Bi-lingual candidates and those with knowledge of FDCPA regulations preferred
- High school diploma or GED required, 2 years of customer service or collections experience preferred
- Ability to multitask and work in a fast-paced environment
- Medical, dental, vision, and other benefits offered
- Position may require up to 5% travel

H1: Join the Gurstel Law Firm as an Account Representative
H2: Collect Unpaid Balances and Judgments with Integrity

As an Account Representative at Gurstel Law Firm, you will have the opportunity to work with a dynamic team and make a positive impact on our clients' collections process. We are seeking individuals who share our Core Values of Doing Right, Achieving Results, and Maintaining Integrity.

Responsibilities:

- Collect unpaid account balances and judgments from businesses and individuals
- Manage priority files assigned to you and your team
- Communicate professionally with clients and consumers to set up repayment plans and document all communication and transactions
- Utilize time management skills to prioritize tasks and meet deadlines
- Maintain knowledge of FDCPA regulations and adhere to Firm's Core Values
- Utilize customer service skills to meet client needs and ensure customer satisfaction
- Make judgments and decisions to choose the most appropriate actions for clients
- Use problem-solving skills to identify and implement solutions
- Utilize various tools and technology, such as MS Word, Excel, and Outlook, to manage files and records
- Other duties as assigned.

Qualifications:

- High school diploma or GED
- 2 years of customer service or collections experience preferred
- Knowledge of FDCPA regulations a plus
- Bi-lingual candidates preferred
- Ability to multitask and work in a fast-paced environment
- High level of attention to detail
- Excellent communication and organizational skills
- Ability to prioritize deadlines and commitments
- Self-starter and forward thinker
- Professional demeanor
- Knowledge of CLS collection software a plus
- Typing speed of 75+ WPM

Competencies:

- Accountability (20%)
- Computer skills (10%)
- Customer service (20%)
- Decision making (30%)
- Ethics (20%)

Compensation and Benefits:

- Medical, dental, vision, STD, LTD, life, 401k, and profit sharing offered
- Paid time off (PTO) and paid holidays

Join our team at Gurstel Law Firm and make a difference in the collections process while adhering to our Core Values. EOE.

If you are based in California, you can find more information for California residents linked on our website.