Legal Staff Accounting/Finance in Phoenix, AZ

Law Firm

Phoenix, AZ

Legal Staff Accounting/Finance in Phoenix, AZ

Legal Staff

7-7 yrs required

No

Job Title: Manager Client Accounts

Job Responsibilities:
- Ensure exceptional delivery of billing support to senior management, lawyers, and clients.
- Provide thought leadership in developing and implementing best practices in billing processes, aligning with the firm's strategic goals.
- Connect with stakeholders to understand business needs and develop best practices for billing management.
- Lead a team of billing specialists, ensuring alignment with the firm's billing practices, policies, and procedures.
- Provide daily supervision, support, and guidance to direct reports.
- Ensure work assignments are completed timely and meet internal and external client expectations.
- Meet regularly with direct reports, provide coaching and training, recognize professional development areas, and conduct performance reviews.
- Provide training to ensure consistent application of billing processes and policies across the department.
- Onboard new team members and provide necessary training and guidance on billing processes and procedures.
- Interact with clients, attorneys, and business professionals, acting as a point of escalation for billing issues.
- Research and resolve billing issues, including account analysis, and assist with processing and collecting invoices.
- Escalate unresolved billing issues to senior management for timely resolution as needed.
- Track team metrics to ensure service level requirements are met, analyze service level issues, and implement solutions.
- Create and maintain complex monthly reporting, ensuring data accuracy before submission.
- Participate and support project management initiatives, including project planning, development, and execution.
- Meet regularly with assigned team members, prepare agendas, and capture important discussion items.
- Track and resolve tickets assigned by the Accounting Service Desk.
- Perform other duties as assigned.

Education and Experience Information:
- Minimum Education: High School Diploma or GED.
- Preferred Education: Bachelor's Degree in Finance, Accounting, or a similar field is highly preferred.
- Minimum Years of Experience: 7 years of experience in a billing function in a law or professional services firm.
- At least two years of experience in management or supervisory position required.
- Strong computer skills including advanced proficiency in Excel and accounting systems such as Elite and/or Aderant (Aderant experience strongly preferred).
- Advanced experience with e-Billing applications required.

Salary Information:
- The firm's expected hiring range for this position is $121,732 - $154,380 per year, depending on the candidate’s geographic market location.
- Compensation will also depend on factors including the candidate’s experience, skills, educational and professional background, and overall qualifications.
- A comprehensive benefits package is offered, including medical/dental/vision insurance and 401(k).

Work Environment:
- Opportunity for a hybrid work arrangement comprising remote and in-office work, determined in coordination with the hiring manager or supervisor.
- Sedentary work involving sitting most of the time, with occasional walking and standing.

Additional Information:
- Applicants must apply directly online.
- Reasonable accommodations may be made for individuals with a disability to perform essential functions and responsibilities or to participate in the job selection process.
- No immigration sponsorship is available for this position.
- Law firm is an equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.