Job Title: Billing Coordinator
Job Responsibilities:
The Billing Coordinator is tasked with managing all aspects of billing for an assigned group of lawyers and clients at a global law firm. Key responsibilities include:
- Maintaining thorough knowledge of client terms, discount arrangements, and preferences to ensure timely and accurate invoicing, inclusive of client terms and discounts.
- Utilizing best practices to create, present, and distribute pro formas and client invoices while ensuring compliance with firm and outside counsel guidelines.
- Submitting e-invoices promptly with all necessary supporting documentation and addressing revisions to invoices in a timely manner.
- Managing unbilled inventory for an assigned group of lawyers, which involves regular communication with lawyers about aged balances, leveraging secretaries and firm management to escalate problem accounts, and recommending write-offs for aged or disputed balances where appropriate.
- Responding to information requests from lawyers, clients, and administrative staff related to inventory levels, time and cost entries, billing reconciliations, outstanding receivables, and unapplied cash.
- Communicating firm policies and guidelines to lawyers and clients as appropriate.
- Supporting client and partner requests for accrual information and producing/distributing standard unbilled proformas that recap client/matter time and disbursements.
- Analyzing short paid invoices to determine the correct course of action for resolution.
- Utilizing firm standard reporting tools, particularly Excel and BRL dashboards, to respond to requests for information.
- Assisting with the application of unidentified cash receipts to ensure prompt resolution.
- Assisting timekeepers and secretaries with diary entry issues and transfers between matters.
- Ensuring requests for alternative fee arrangements are communicated to the Pricing Committee for review and ultimate disposition.
- Maintaining documentation of procedures, deadlines, and other client and lawyer preferences related to billing and collection.
- Providing audit letter assistance to lawyers and secretaries by quickly responding to requests for period-ending balances.
Education and Experience Information:
- A Bachelor’s degree is preferred for this position.
- The candidate should possess strong analytical and critical thinking skills.
- A minimum of two years of experience in a professional services environment using time and billing software such as 3E, Elite, or Aderant is required.
- The candidate must be a team player with strong interpersonal skills and demonstrate a high degree of confidence and professional maturity.
- Excellent oral and written communication skills are essential.
- Superior customer service and the ability to work in a challenging and dynamic environment are necessary.
- The candidate should be self-directed with a strong work ethic and capable of working independently with limited supervision.
- The ability to occasionally work outside of established business hours and adjust personal schedules to meet deadlines is required.
Salary Information:
The law firm offers a comprehensive Total Rewards package to its business support team members, which includes comprehensive health and well-being benefits, personal and professional development, career growth opportunities, and a collegial and supportive culture. The anticipated pay range for this role is as follows:
- Boston, Chicago, Washington, DC, Los Angeles: $63,700 - $92,350
- New York: $66,700 - $96,700
- Silicon Valley, San Francisco: $69,700 - $101,150
Additionally, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
Working Conditions:
This position requires a hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development, and effective collaboration with colleagues and management.
