In-House
Omaha, NE
Attorney in Omaha, NE
Non-practicing Attorney
Min 5 yrs required
No
Team Manager – General Liability: $96, - $157, per year
**MEMBERS ONLY**SIGN UP NOW***. is hiring a Team Manager – General Liability to join their team in one of the following locations: Atlanta, GA; Maitland, FL; Omaha, NE; Addison TX; Schaumburg IL; Overland Park KS; Parsippany NJ; Rocky Hill, CT or Sacramento, CA. In this role, you will lead and direct a team of technical Claims Professionals in Commercial General Liability claims, with moderate oversight. You will be responsible for driving superior claims results, achieving customer satisfaction targets, managing corporate expenses, ensuring compliance, and providing claims insights to assist business units. Additionally, you will motivate and lead a high-performance team, drive the performance management process, and create a workplace culture that aligns with the Zurich mission.
Responsibilities:
- Lead and direct a team of technical Claims Professionals in Commercial General Liability claims
- Drive superior claims results through direction, technical guidance, and tracking and reporting on key metrics
- Achieve customer satisfaction targets by building and maintaining relationships with internal colleagues, external customers, and brokers
- Analyze and resolve quality and customer service problems
- Achieve best practices by reviewing claims files, identifying trends, and recommending improvements
- Manage corporate expenses by monitoring file allocations, resources, and other expenditures to ensure appropriateness
- Ensure compliance with all legal, regulatory, and internal control requirements
- Provide claims insights to assist business units by collaborating in product development, customer/broker stewardship, and prospect meetings
- Motivate and lead a high-performance team by attracting, onboarding, recruiting, and retaining team members
- Drive the performance management process by communicating job expectations, monitoring and evaluating performance, providing feedback, and facilitating employee development
- Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
- Create a workplace culture consistent with the Zurich mission, vision, and Zurich Basics
- Protect Zurich’s reputation by keeping claims information confidential
- Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
- Contribute to the team effort by accomplishing related results and participating in projects as needed
Basic Qualifications:
- Juris Doctor and 5 or more years of experience in the Claims area; OR Bachelor's Degree and 6 or more years of experience in the Claims area; OR High School Diploma or Equivalent and 8 or more years of experience in the Claims area
- Customer service experience
- Experience with Microsoft Office
- Experience collaborating across work groups
- Knowledge of insurance legal statutes and procedures
- Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment
- Travel 0-20%
Preferred Qualifications:
- Managing commercial general liability claims
- Experience managing construction
- People management experience
- Claims operations experience
- Knowledge and skill in claims handling
- Negotiation experience
- Experience in commercial general liability claims
- Analytical skills
Compensation:
- Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience
- As required by local law, Zurich provides in good faith a reasonable range of compensation for roles
- Other rewards may include short term incentive bonuses and merit increases
- Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education
- The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled
- The starting salary range for this position is $96, - $157, per year
COVID-19 Considerations:
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time.
A Future with Zurich:
At Zurich, they want you to share your unique perspectives, experiences, and ideas so they can grow and drive sustainable change together. As part of a leading global organization, **MEMBERS ONLY**SIGN UP NOW***. has over 150 years of experience managing risk and supporting resilience. Today, they are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. They serve more than 25 industries, from agriculture to technology, and they insure 90% of the Fortune 500®. Their growth strategy is not limited to their business. As an employer, they strive to provide ongoing career development opportunities, and they foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and their people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join them in building a brighter future for their colleagues, their customers, and the communities they serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation.
Diversity and Inclusion:
As a global company, Zurich recognizes the diversity of their workforce as an asset. They recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring them closer to their common goal: exceeding their customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status, or any other legally protected status. EOE disability/vet.
Application Process:
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use their Recruiting Agency Portal for resume submission.
Location(s):
- AM - Schaumburg
- AM - Addison
- AM - Atlanta
May 23, 2025
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Sep 05, 2024
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