Legal Staff Paralegal in Columbus, OH

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In-House

Columbus, OH

Legal Staff Paralegal in Columbus, OH

Legal Staff

1-5 yrs required

No

Job Title:
Manager, Consulting – Legal Operations

Job Responsibilities:
The Manager, Consulting – Legal Operations is tasked with overseeing the Legal Bill Analysis Center of Excellence (LBACOE) and ensuring that the team of legal bill review analysts meets or exceeds established performance standards and goals. Key responsibilities include:

- Supervising and leading a team of 8+ legal bill review analysts within the LBACOE.
- Ensuring the accurate and efficient auditing of electronically submitted legal fee and expense invoices.
- Adjusting invoice line-item entries that violate billing guidelines and documenting the justification for such adjustments.
- Appraising team performance, providing coaching, and identifying development opportunities.
- Developing, documenting, and maintaining training methodologies for new LBACOE invoice analysts.
- Conducting training on approved legal billing review techniques and platforms.
- Assessing and addressing ongoing training needs for LBACOE invoice analysts.
- Creating and implementing quality assurance methodologies with management approval.
- Monitoring and auditing LBACOE analyst work to ensure compliance with quality standards.
- Coordinating and distributing legal bill assignments to team members.
- Ensuring the accuracy of UTBMS task codes applied to invoice line items.
- Fostering a culture of empowerment, engagement, and innovation within the LBACOE.
- Monitoring LBA delivery production based on customer schedules.
- Simplifying legal service agreements to meet or exceed customer expectations.
- Creating, tracking, and analyzing data on reviewer performance metrics.
- Providing recommendations to management and customers for improving customer experience.
- Conducting team events and promoting best operational practices to drive employee engagement.
- Supporting organizational and customer initiatives to improve customer-centric operations.

Education and Experience Information:
Education:
- Bachelor’s Degree or related equivalent experience required.
- Juris Doctor or MBA preferred.

Experience:
- 1+ years of prior supervisory experience, preferably in a legal billing or claims environment.
- 5+ years’ experience in the legal industry, with at least 3 years as an attorney, paralegal, legal spend analyst, legal bill auditor, legal bill reviewer, or billing coordinator.
- Ability to read legal rules and guidelines and apply them to information.
- Familiarity with e-billing systems and Microsoft Excel.
- Ability to review, analyze, and evaluate legal fee and cost and expense invoice entries.
- Understanding of legal terminology and claims situations, with multijurisdictional exposure preferred.
- Leadership skills to motivate and inspire team members to achieve goals.
- Prior experience in training staff, preferably in a legal setting, with strong coaching and development skills.
- Data analysis and reporting skills for team productivity and quality tracking.
- Proficiency in computer skills and the ability to learn electronic legal bill submission and auditing software.
- Strong understanding of English grammar, syntax, style, and conventions of punctuation and capitalization.
- Excellent spelling and proofreading skills.
- Organizational skills for efficient work scheduling and review of legal invoices.
- Familiarity with common business math and appropriate business tele,450.

Additional Information:
The position requires the ability to travel domestically in the US independently and the ability to obtain a Citi Corporate Credit Card for company expenses. Applicants may be required to appear onsite at a company office as part of the recruitment process.

Company offers a variety of competitive benefits and programs, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of benefits are available upon request.

May 19, 2025
May 08, 2025
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