Bilingual Administrative Assistant / Customer Service in Saint Louis, MO

Law Firm

Saint Louis, MO

Bilingual Administrative Assistant / Customer Service in Saint Louis, MO

Law Firm Non Legal Department

Min 1 yrs required

No

Job Title:
Bilingual Administrative Assistant / Customer Service

Job Responsibilities:
As a Spanish Bilingual Administrative Assistant / Customer Service, your primary responsibility will be to support the Attorneys at the law firm’s St. Louis office. You will be an integral part of the team, working closely with the Attorneys throughout the lifecycle of a case. Key responsibilities include:

- Providing daily customer service to clients
- Managing an average caseload of 200+ cases
- Drafting and submitting letters of representation for various insurance types
- Preparing demands
- Reviewing medical records
- Drafting correspondence
- Consistently reviewing the entire caseload from start to finish

Education and Experience Information:
The minimum educational requirement for this position is a High School Diploma. Additionally, candidates must have at least one year of experience in administrative support or customer service. Fluency in both Spanish and English is mandatory. While not required, a Paralegal certificate or an associate degree is preferred.

Salary Information:
The position offers a competitive salary that is commensurate with experience, along with an annual bonus opportunity.

Knowledge and Skills:
Candidates must possess the following skills and attributes:

- Ability to excel in a fast-paced work environment
- Excellent grammar, punctuation, spelling, and organizational skills
- Multi-tasking capabilities, with the ability to juggle multiple responsibilities and effectively complete tasks consecutively
- Strong teamwork and interpersonal skills
- Diligence in honoring deadlines, keeping promises, and maintaining standards to provide exceptional customer service
- Outstanding time management and task prioritization skills
- Oral and written fluency in both English and Spanish

Employee Perks:
The law firm offers a comprehensive benefits package, which includes:

- Health, Vision, and Dental Insurance
- 401(k) matching retirement plan, up to 4%
- Three weeks (120 hours) of paid time off (PTO)
- Paid Holidays
- Work-life balance, allowing employees to do the job they love with great people and without long, crazy hours
- Stability as an integral member of an energetic team in a growing law firm

Equal Employment Opportunity Employer:
The law firm is an equal employment opportunity employer. It provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.