Legal Staff Other in Atlanta, GA

Law Firm

Atlanta, GA

Legal Staff Other in Atlanta, GA

Legal Staff

1-3 yrs required

No

Job Title: Operations Support Specialist

Job Responsibilities:
As an Operations Support Specialist at the law firm, you will undertake a multifaceted role intended to provide hands-on support across several key operational areas, including reception, mailroom, facilities, and IT/logistics. This position is pivotal in maintaining service continuity, enhancing internal efficiency, and supporting the firm’s long-term operational goals. Specific responsibilities include:

Reception & Administrative Support:
- Provide backup coverage for front desk operations, including greeting clients and answering phones.
- Retrieve and deliver checks from reception to accounting throughout the day.
- Assist with scheduling, scanning, and document routing as needed.

Mailroom Operations:
- Receive, sort, and distribute incoming USPS, FedEx, and UPS mail daily.
- Prepare outgoing mail and assist with high-volume scanning and printing tasks.
- Print letters of representation (LORs), provider checks, and other legal documents.
- Scan workers’ compensation (WC) and personal injury (PI) mail to virtual assistants.
- Maintain daily mail count logs and organize mail by department.
- Manage postage supplies and maintain postage label records.

Facilities & IT Support:
- Monitor and restock supplies across operational floors and client-facing areas.
- Assist with light facilities tasks such as tidying shared spaces and checking supply closets.
- Shadow and cross-train with facilities/IT lead to ensure knowledge continuity.
- Reset employee access credentials and assist with basic IT troubleshooting.
- Install/uninstall applications requiring administrative credentials.
- Support maintenance and minor repairs of printers and scanners.

Education and Experience Information:
- High school diploma or equivalent required; associate degree preferred.
- Bilingual (English/Spanish) strongly preferred.
- Prior experience in administrative, mailroom, or facilities support roles is a plus.
- Strong organizational and multitasking skills.
- Basic technical proficiency and willingness to learn IT support tasks.
- Excellent communication and customer service skills.

Salary Information:
The law firm offers a competitive salary and benefits package, which includes medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.

Additional Information:
The law firm is dedicated to fostering an environment of professional growth and cultural integrity. The firm values collaboration, encourages career development, and provides the resources necessary for success. The law firm is committed to supporting staff through mentorship, training, and growth opportunities.

Desired Outcomes for Success:
- Meet with your team and establish a goal. When coming up with a goal, remember to think SMART (Specific, Measurable, Achievable, Realistic, and Timely).

The law firm is not just a place to work; it is a place where you will find purpose in your work and growth in your career. With a focus on client care and professional excellence, the firm provides staff with the tools and support they need to succeed. The law firm believes in treating staff with respect, fostering a culture of growth, and giving them the resources to achieve their fullest potential. If you are passionate about justice, driven to succeed, and ready to take your career to the next level, the law firm wants you on their team.