Legal Staff Accounting/Finance in San Diego, CA

Law Firm

San Diego, CA

Legal Staff Accounting/Finance in San Diego, CA

Legal Staff

Min 3 yrs required

No

Job Title:
Ebilling Specialist

Job Responsibilities:
As an Ebilling Specialist at the law firm, you will be tasked with a variety of responsibilities to support the entire eBilling cycle. This includes working closely with a team of support specialists within the legal support services and accounting teams to provide efficient and streamlined eBilling support to billing attorneys and finance counterparts of the firm. Key responsibilities include:

- Proofreading and submitting new matters and timekeeper rates to clients.
- Obtaining and maintaining outside counsel billing guidelines for eBilling clients.
- Collaborating as part of a team to provide a cohesive eBilling support solution for both direct and indirect assignments.
- Performing duties for less complex . and global clients, demonstrating proficiency with electronic billing and systems.
- Reviewing new eBilled matters and rates to be submitted to the client.
- Frequent follow-up on open items until resolution, escalating as necessary.
- Fielding eBilling inquiries and maintaining strong attention to detail.
- Gathering and submitting documentation required to onboard new eBilling clients, including submitting the first invoice to ensure successful submission.
- Researching and resolving electronic billing rejections on technical and format issues versus billing-related issues, initiating troubleshooting support and escalations.
- Maintaining client account assignments and updating outside billing guidelines on assigned eBilled clients.
- Ensuring all tasks for assigned clients are entered in the billing and eBilling system in accordance with the firm's and client guidelines.
- Acting as a subject matter expert on assigned clients.
- Assisting the team with projects and e-bill tasks as needed.
- Updating restrictions on time entry according to guidelines in the time entry program (Intapp Terms).
- Tracking and resolving tickets assigned by the eBilling service desk daily, meeting SLAs.
- Managing workflow through developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all resources available to complete work.
- Maintaining weekly updated notes on new matters and new implementations.
- Liaising with internal support teams to develop learning and experience for taking on more complex client assignments.
- Performing projects and other duties as assigned.

Education and Experience Information:
Minimum Education:
- High School Diploma

Preferred Education:
- Bachelor’s Degree in Accounting, Finance, or a similar field

Minimum Years of Experience:
- 3 years of prior experience in legal e-billing, in law firm administration roles, or comparable professional service-oriented hourly billing, or formal training/certifications in legal back-office operations

Desired Skills:
The ideal candidate should possess strong communication and interpersonal skills necessary to interact with clients, billing timekeepers, and business professionals. The role requires a team-oriented individual capable of working effectively and collaboratively in a fast-paced environment. Key skills include:

- Accurate proofreading and strong attention to detail.
- Ability to work independently and manage time efficiently.
- Active listening to positive and critical feedback.
- Adaptability to client needs.
- Eagerness to develop and achieve scope and requirements for advanced roles and responsibilities.
- Strong computer skills, including proficiency in Excel and accounting systems, Aderant, Billblast, and eBilling vendor sites preferred.

Salary Information:
The expected hiring range for this position is - per hour, depending on the candidate’s geographic market location. Non-exempt positions will be paid on an hourly basis and receive overtime pay in accordance with applicable laws. The compensation offered for employment will also be dependent on factors including the candidate’s experience, skills, educational and professional background, and overall qualifications. A comprehensive package of benefits is offered, including medical/dental/vision insurance and a 401(k) plan.

Additional Information:
This position offers a hybrid work schedule, with the opportunity for a mix of remote and in-office work, subject to coordination with the hiring manager or supervisor. Employees are expected to uphold the firm's values and comply with all policies and practices. The role involves sedentary work, with physical demands including exerting up to 10 pounds of force occasionally and engaging in activities like working at a computer for extended periods.

The job description is intended to provide a concise statement of work elements and is not exhaustive of all tasks. Employment is at-will, and the job duties, requirements, and expectations may be modified at the firm's discretion. Reasonable accommodations may be provided for individuals with disabilities to perform essential functions or participate in the job selection process. No immigration sponsorship is available for this position. The law firm is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.