Title
Business Analyst
About the Organization
Law firm has been a trusted leader in the financial services and real estate industry for over 25 years with a commitment to helping clients succeed. The attorneys and staff drive solutions that create value and results to achieve client goals and help them accomplish more. Through multiple offices across the geographic footprint, the firm works as one team, at its best each day, putting clients' interests first. The firm is an equal employment opportunity employer, offering consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Diversity, Equity, & Inclusion
In principle and in practice, the law firm values and seeks inclusion and diversity within its community. The firm is committed to providing a welcoming and equitable environment with opportunities for engagement regardless of individual thought, sexual orientation, gender identity and expression, culture, ethnicity, and experience.
Description
The law firm is seeking an individual with strong business and process analysis skills to collaborate with internal teams of business and IT professionals who plan, build, implement, and optimize innovative solutions for a professional legal services firm. Key attributes include excellent communication skills, teamwork, initiative, flexibility, and an ability to work independently on multiple tasks and projects. Primary tasks include defining business and application system requirements, defining ‘as-is’ and ‘to-be’ business processes, building and maintaining documentation for new or existing solutions, and building an in-depth knowledge of the firm's services and practices.
Job Responsibilities
- In collaboration with team members, document requirements, define project scope and objectives, and formulate solutions consistent with overall business strategies.
- Elicit and document business processes and requirements using interviews, document analysis, team meetings, requirement workshops, use cases, and task and workflow analysis.
- Assist with the definition, implementation, and enforcement of company-wide methodologies and practices.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, distill high-level information into its highest level of details, and distinguish/transform user requests to solutions that address the underlying true business needs.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements to deliver methodology and project artifacts as needed (functional requirements, use cases, proposed user interface designs, test scenarios, etc.).
- Understand and apply key process re-engineering/process improvement principles to enhance the value of technology-driven change.
- Drive and/or participate in application testing activities.
- Work independently with staff to define, evaluate, refine, and develop concepts into meaningful, executable projects/solutions.
- Pursue primary projects under the direction of the Senior Business Analyst and CTO.
- Serve as a liaison between attorneys, executives, staff, and technical team members.
- Responsible for eliciting (and anticipating) the actual needs of stakeholders and working to facilitate communication among individuals and organizational units, serving as a 'translator' in aligning the needs of business units with the capabilities delivered by information technology.
Education and Experience Information
- 4+ years of professional experience in an operations or analyst role with a financial services firm, law firm, consulting firm, or relevant related work experience.
- BS or BA or equivalent work experience.
- Familiarity with reporting and relational database concepts (SQL).
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of attorneys, executives, managers, staff, and subject matter experts.
- Enthusiastic, positive, and entrepreneurial approach to complex technical challenges.
- Ability to work in a self-directed capacity on assigned projects and strategic R&D initiatives.
- Willingness to mentor team members and to be mentored by others.
- Desire to learn proprietary systems and administrative processes.
- Excellent Microsoft Office skills (Word, Excel, Visio, PowerPoint).
- Strong work ethic and dedication to owning and resolving problems.
- Eligible work locations are any law firm office or remote.
- Experience in JIRA is preferred.
Salary Information
Not provided.
Exempt/Non-Exempt
Exempt
Full-Time/Part-Time
Full-Time
Location(s)
Eligible work locations include any law firm office or remote.
Shift
Not applicable.
This position is currently accepting applications.
