Training Facilitator in Manhattan, NY

Law Firm

Manhattan, NY

Training Facilitator in Manhattan, NY

Law Firm Non Legal Department

2-5 yrs required

No

Job Title: Training Facilitator

Job Responsibilities

- Facilitate interactive and informative onboarding and training sessions for case staff, both in person and virtually.
- Foster a welcoming and professional environment that reflects the law firm’s core values and commitment to excellence while clearly communicating expectations and procedures to learners.
- Monitor attendance and maintain accurate training records, ensuring compliance and documentation are consistently up to date.
- Prepare and submit session summaries and reporting on attendance, engagement, and feedback.
- Serve as the primary point of contact during training sessions, offering real-time support and guidance to participants.
- Troubleshoot basic technical issues with Zoom, Microsoft Teams, or other training tools, escalating when necessary.
- Collaborate with Learning & Development and department leaders to ensure training content remains accurate, relevant, and aligned with law firm standards.
- Continuously seek opportunities to improve delivery methods and participant engagement.
- Represent the law firm with professionalism and confidence when interacting with employees at all levels of the organization.

Education and Experience Information

- Proven experience facilitating professional training, onboarding, or public speaking in a corporate or legal environment.
- Exceptional communication and presentation skills with a warm, professional presence.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Comfortable troubleshooting basic technical issues and responding flexibly in dynamic situations.
- Familiarity with virtual collaboration tools, including Zoom and Microsoft Teams.
- Ability to think on your feet, problem-solve in real time, and maintain composure under pressure.

Preferred Qualifications

- Prior experience in a legal setting; experience in personal injury law strongly preferred.
- Proven ability to communicate effectively and professionally across all levels of an organization, including attorneys and executives.
- Familiarity with adult learning principles, instructional design, and training material development.

Salary Information

Salary Range: $40,000 - $50,000 USD