Legal Staff Paralegal in San Diego, CA

Law Firm

San Diego, CA

Legal Staff Paralegal in San Diego, CA

Legal Staff

Min 2 yrs required

No

Legal Assistant

Job Title: Legal Assistant

Job Responsibilities:
- Meet with potential clients to effectively communicate the law firm's unique value proposition, services, and benefits.
- Build and maintain strong relationships with potential clients by providing exceptional customer service, demonstrating empathy, and addressing their concerns and questions.
- Review the information provided by potential clients.
- Sign up new clients, while addressing any concerns, and highlighting the benefits of working with the law firm.
- Collaborate closely with a team of attorneys, paralegals, and legal assistants to ensure a smooth transition of newly onboarded clients to begin their case process.
- Provide accurate and comprehensive information about the client and their case to facilitate efficient case management.
- Maintain detailed records of client interactions, consultations, and activities in the law firm's customer relationship management (CRM) system.
- Provide regular updates to management on performance, and ensure the proper use of systems to guarantee accurate reporting.
- Greet clients, answer calls, and perform other required front desk duties.
- Support clients by collecting and processing documents or other direct client needs to serve as a liaison between clients and the legal team.
- Oversee office tasks to maintain smooth daily operations.
- Handle any additional tasks or responsibilities as directed by management.

Education and Experience Information:
- All candidates must have a Bachelor’s Degree.
- Must be fully bilingual in Spanish & English.
- Must possess at least 2 years of professional experience, preferably working in an immigration law firm.
- Strong persuasive communication skills and an enjoyment of working directly with current and potential clients.
- Knowledge of immigration laws, regulations, and processes.
- Excellent interpersonal and relationship-building skills to establish trust and credibility.
- Ability to work independently and as a self-starter.
- Outstanding communication skills, both verbal and written, to effectively convey complex information.
- Results-oriented mindset with a drive to meet or exceed targets and business objectives.
- Familiarity with CRM systems and activity tracking tools.
- Experience in client-facing roles, preferably in a legal or immigration setting.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Exceptional written and verbal communication skills.
- Ability to work independently while being a team player.

Salary Information:
- Job Type: Full-time
- Pay: - per hour

Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance

Work Location: In person