Legal Staff Accounting/Finance in Baltimore, MD

Law Firm

Baltimore, MD

Legal Staff Accounting/Finance in Baltimore, MD

Legal Staff

7-7 yrs required

No

Job Title: Manager Client Accounts

Job Responsibilities:
- Ensure exceptional delivery of billing support to senior management, lawyers, and firm clients.
- Provide thought leadership in developing and implementing best practices in billing processes.
- Connect with stakeholders to understand business needs and drive results through innovation.
- Lead a team of billing specialists, ensuring alignment with the firm’s billing practices, policies, and procedures.
- Provide supervision, support, and guidance to direct reports.
- Ensure timely completion of work assignments meeting the expectations of internal and external clients.
- Conduct regular meetings with direct reports, provide coaching, training, and recognize areas for professional development.
- Provide training to ensure consistent application of billing processes and policies across the department.
- Onboard new team members, providing training and securing additional training as needed.
- Interact with clients, attorneys, and business professionals as a point of escalation for billing issues.
- Research and resolve billing issues, assist attorneys and billing team with invoice processing and collection.
- Escalate unresolved billing issues to senior management for resolution.
- Track team metrics to ensure service level requirements are met, analyze issues, and implement solutions.
- Create and maintain complex monthly reporting, reviewing data for accuracy.
- Participate in and support project management initiatives, including planning, development, and execution.
- Regularly meet with assigned team members, preparing agendas and tracking discussion items.
- Track and resolve tickets from the Accounting Service Desk.
- Perform other duties as assigned.

Education and Experience Information:
- Minimum Education: High School Diploma or GED.
- Preferred Education: Bachelor's Degree in Finance, Accounting, or a similar field is highly preferred.
- Minimum Years of Experience: 7 years in a billing function in a law or professional services firm, with at least two years in a management or supervisory position.
- Strong computer skills, including advanced proficiency in Excel and accounting systems such as Elite and/or Aderant (Aderant experience strongly preferred).
- Advanced experience with e-Billing applications required.

Salary Information:
- The firm’s expected hiring range for this position is $121,732 - $154,380 per year, depending on the candidate’s geographic market location.
- Compensation depends on factors such as experience, skills, educational and professional background, and overall qualifications.
- A comprehensive benefits package is offered, including medical, dental, vision insurance, and 401(k).

Additional Information:
- The position offers a hybrid work schedule, with remote and in-office work determined in coordination with the hiring manager.
- The job description is not exhaustive and may be modified at the firm’s discretion.
- No immigration sponsorship is available for this position.
- Law firm is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.