Job Title:
Defense Sales Manager
Job Responsibilities:
- Ethical compliance with the SC Rules of Professional Conduct.
- Lead client interactions by managing inbound and outbound communications with prospective clients through phone, email, and in-person meetings, while maintaining a professional, confident, and empathetic tone.
- Convert qualified leads at a high percentage by effectively guiding prospects through the decision-making process to secure signed representation.
- Evaluate and position the law firm's value by quickly assessing prospective cases and communicating how the law firm can meet the client’s needs, emphasizing strengths, expertise, and outcomes.
- Drive onboarding with urgency by completing necessary paperwork and initial file setup swiftly to finalize the client relationship.
- Maintain ownership of pending leads by ensuring timely and strategic follow-up until resolution.
- Accurately secure fees and enter client information into Litify.
- Follow instructions and ensure compliance with policies and procedures.
- Attend required morning and monthly meetings.
- Perform other job duties and responsibilities as assigned.
Education and Experience Information:
- High School Diploma or GED is required.
- Minimum 2 years of experience in a sales-focused role (inbound or outbound) with a proven ability to guide leads to decision-making and close opportunities is required.
- Experience in the legal industry is preferred but not required.
- Strong interpersonal, verbal communication, and persuasive verbal and writing skills are necessary.
- Ability to confidently lead conversations, address objections, and secure commitment is essential.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is required.
- CRM experience is preferred, with Litify or a comparable platform being a plus.
Salary Information:
- Compensation range is $58,400 - $87,600 per year.
Additional Information:
- Comprehensive benefits package includes medical, dental, and vision coverage, parental leave, and a 401k plan with an employer contribution.
- Paid Time Off includes a generous vacation policy and 12 paid holidays.
- Volunteer Time Off is provided as the law firm believes in making the community a better place and paying all successes forward.
- Career growth is supported through leadership, accountability, transparency, and a focus on outreach.
Requirements:
- Work hours are from 8:30AM to 5:30PM, Monday through Friday.
- The position is hybrid, based in Columbia, SC.
The law firm is an Equal Opportunity Employer, providing consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.
