Legal Staff Paralegal in Columbus, OH

In-House

Columbus, OH

Legal Staff Paralegal in Columbus, OH

Legal Staff

No

Job Title:
Default Service Operations Specialist I

Job Responsibilities:
- Monitor the foreclosure of loans secured by real estate through designated law firms and vendors, ensuring timely and accurate updates to the company's systems.
- Receive recommendations for foreclosure and review to confirm equity position, risk of loss, and opportunities for loss mitigation and/or foreclosure.
- Prepare and review foreclosure documents for accuracy.
- Review title reports for accuracy and address title claims.
- Maintain accurate records for both internal and external audits.
- Order/recommend appraisals or inspections of properties, evaluate equity positions, and prepare bidding instructions for foreclosure sales.
- Ensure vacant properties are secured in a manner consistent with protecting the company's interest.
- Participate in continual training and understanding of the collection, foreclosure, bankruptcy, loss mitigation, and mortgage servicing processes.
- Handle incoming phone calls from customers, law firms, and internal departments.
- Compile foreclosure referral packages and send them to foreclosure attorneys.
- Provide loan documentation and information to attorneys to complete foreclosures.
- Complete complaint and judgment reviews.
- Process payoff/reinstatement payments for loans in foreclosure.
- Answer customer calls for loans in foreclosure.
- Ensure foreclosure timelines are met.
- Process foreclosure tasks daily.
- Review/process suspense funds for loans in foreclosure.

Education and Experience Information:
Basic Qualifications:
- High school diploma.
- 1-3 years of experience with foreclosure documents and the court/legal process of foreclosure.

Preferred Qualifications:
- Knowledge of foreclosure documents and the court/legal process of foreclosure.
- Excellence in customer service; highly motivated, focused, and goal-oriented.
- Strong organizational skills with attention to detail, planning, and follow-up.
- Ability to multi-task and meet deadlines.
- MS Office and internet proficiency.
- Excellent written and verbal communication skills, including professional grammar and demeanor.
- Paralegal Certificate.
- Bachelor or Associate degree.
- 2 years of previous foreclosure experience.
- Prior default servicing experience.
- Proven experience in a decision-making role.

Salary Information:
Exempt Status: No (eligible for overtime pay).

Workplace Type:
Office

Our Approach to Office Workplace Type:
Certain positions outside the branch network may be eligible for a flexible work arrangement, combining in-office and work-from-home elements. This approach is designed to deepen connections, maintain a strong community, and enable teams to do their best work. Remote roles will have opportunities for in-office collaboration for important moments. Specific work arrangements will be provided by the hiring team.

Additional Information:
The company will not sponsor applicants for this position for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis. The company is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit the company's Career Web Site for more details.

Note to Agency Recruiters: The company will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any company colleagues, directly or indirectly, will be considered company property. Recruiting agencies must have a valid, written, and fully executed Master Service Agreement and Statement of Work for consideration.