Ambassador in Coral Gables, FL

Law Firm

Coral Gables, FL

Ambassador in Coral Gables, FL

Law Firm Non Legal Department

1-3 yrs required

No

Job Title:
Ambassador

Job Responsibilities:
The Ambassador at the law firm is tasked with a variety of responsibilities that center around providing exceptional customer service and administrative support. Key duties include:

- Greeting clients, visitors, and guests, determining the purpose of their visit, and directing or escorting them to the appropriate location.
- Responding to visitors’ questions, calls, and emails, providing them with relevant information about the firm.
- Managing the phone system by answering and routing incoming calls in a professional and friendly manner.
- Maintaining the reception area, conference rooms, and common areas to ensure they are clean and organized.
- Upholding workplace safety and security by following established protocols and procedures.
- Handling mail, documents, packages, and courier deliveries, ensuring proper distribution.
- Logging, scanning, and processing all incoming mail, including documents and checks.
- Managing the office e-fax inbox and routing faxes accordingly.
- Overseeing the booking and use of office conference rooms.
- Assembling and dispatching outgoing mail and packages, including subpoena packets, hearing binders, and trial documents.
- Processing records and documents received through various mediums and creating copies as needed.
- Assisting with trial preparation by assembling trial binders.
- Maintaining office inventory for supply rooms, common areas, snacks, and kitchen.
- Assisting with office, firm, and team initiatives such as events, breakfasts, and celebrations.
- Performing administrative and clerical support tasks, including printing, scanning, copying, and mailing.
- Supporting the execution of Office Services team initiatives and projects.

Skills and Competencies:
The role requires the following skills and competencies:

- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Basic understanding of administrative and clerical procedures and systems.
- Proficiency with Microsoft Office Suite or related software.

Position Type/Expected Hours of Work:
- This is a full-time position.
- Standard working hours are Monday through Friday, from 8:15 am to 5:15 pm EST.
- The position may require overtime work as needed.

Required Education and Experience:
- High school diploma or equivalent is required.
- A minimum of 1 year of prior legal office experience is necessary.

Salary Information:
- The position offers a competitive salary with a yearly bonus.
- Additional benefits include company-paid PPO health insurance, dental and vision options, generous paid time off, a floating holiday, and a mental health day.
- A 401K retirement plan with employer match is available.
- The law firm promotes a diverse, equal, and inclusive work environment and provides ongoing support and professional career development.

The law firm is an equal opportunity employer and ensures that all qualified applicants receive consideration for employment without discrimination based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.